Product Manager, Integrated Partnerships

Remote

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Notarize
Notarize provides legal online notarizations available 24x7. Connect with licensed electronic notaries by live video call. Use any computer or smartphone.
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At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age. 
Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal transactions processed remotely. We’ve been dealing with a number of challenging (but interesting!) scalability issues, as more and more global enterprise companies look to Notarize to help them speed up business processes and provide better customer service in a new, fully-remote world. We’re building the team that will operate a critical platform company in tomorrow’s economy. Come join us!
Notarize is proud to be a fully-distributed team. Employees can work from anywhere in the United States - all 50 states and D.C too.
As our Technical Product Manager for Integrated Partnerships, you’ll work with multiple teams across the organization to refine and drive Notarize’s roadmap for our integrated partner experience, across our real estate and business verticals. You will partner cross-functionally to ensure we’re building a best-in-class digital closing platform that works seamlessly with partners workflows. This role will also lead the definition, planning, stakeholder alignment, launch, roll-out, documentation and ongoing improvement of these solutions. Day-to-day, you’ll coordinate with teams across the company to solve problems and unlock opportunities, and you'll bring product expertise to important efforts to grow the business.

What you'll do as our Technical Product Manager for Integrated Partnerships:

  • Embed with a cross-functional team of designers & engineers to drive product outcomes and continuously improve our integrated partnership product offering
  • Build a deep understanding of our partners and their customers, their pain points, goals and strategic opportunities in order to connect your work to their needs 
  • Map partner workflows and propose useful, usable, feasible solutions that enable our products to work together seamlessly
  • Test and troubleshoot integrations and we work towards launch 
  • Prepare onboarding documentation / instructions
  • Support customer rollout with Solutions Engineers and Customer Success teams
  • Identify usability challenges and advocate for recommended improvements
  • Understand & use data to prioritize work, measure success, and communicate with the broader company
  • Share the work of your team with other departments across the company, such as Sales, Operations & Customer Success
  • Work with the Research team to develop and evaluate user-facing research projects
  • Develop and maintain a clear, thoughtfully prioritized roadmap and hold teams accountable for delivering against it
  • Review existing processes, identify gaps, recommend improvements and implement changes 
  • Establish key performance metrics and implement strategies for continuously improving them
  • Be a part of a growing product team with an entire ecosystem to build
  • Learn a TON
  • Have fun at work!

What were looking for:

  • 4+ years of experience in software development (ideally with a mix of SaaS, startup, B2B/B2C experience)
  • A solid toolbox of product management skills
  • A strong working knowledge of APIs and SDKs
  • A desire to build great customer experiences and a track record of having done so in your past role(s)
  • Experiences working on integrations projects, and managing relationships with external stakeholders
  • Strong stakeholder management skills and a proven ability to work with and influence a wide range of cross-functional teams and leaders
  • Great communication skills and a talent for making complex things understandable
  • A solution-focused problem solver who’s as comfortable strategizing and leading as diving into the details of getting solutions build, tested and launched
  • Flexibility. You approach problems with multiple solutions in mind, and quickly pivot when needed to better account for newly-discovered data and insight
  • An entrepreneurial mindset. You actively recognize needs, resolve problems, anticipate issues, and develop solutions.
  • Experience in B2B Real Estate tech is a HUGE plus!

Some of our benefits

  • Competitive salaries & equity
  • Heavily subsidized medical, dental, and vision
  • 401k with 4% match
  • Unlimited PTO & flexible work schedules
  • Fully-distributed team: work from anywhere in the U.S.
  • Paid parental leave
  • Annual budget for personal learning & development
  • Small, cross-functional teams
  • Strong emphasis on collaboration & mentorship
  • Paid lunches (through Grubhub) + regular Lunch & Learn sessions

Our core values:

  • Solve Problems That Matter: We serve some of the most important moments in people's lives. It's a responsibility we embrace by focusing obsessively on the issues that will have a quantifiable impact on our customers and our company growth. 
  • Yes Before No: We are optimistic about our ability to change lives by transforming outmoded processes. We believe our efforts can create a better future, and it is our attitude that will allow us to pull that future closer.  
  • Start With Why: We don't presume to understand the intentions of the people around us, whether coworkers or customers. We ask honest questions and listen to feedback in order to gain insight, build trust, and create memorable experiences. 
  • Stamp Together: We create a strong team and a welcoming workplace by valuing diverse perspectives. Every role in our organization is supported and valued equally, without regard to location or background.
Notarize is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We'd love to hear from you. 
Job region(s): Worldwide/Anywhere
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