Senior Salesforce Administrator (Remote)

United States, Remote

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Wonolo (Work Now Locally) is disrupting the $140BN temporary staffing industry. Founded in 2014, Wonolo's mission is to help people find consistent work. Through our two-sided tech marketplace, we connect hundreds of businesses in need of front-line workers with over 1 million underemployed workers in local markets across the United States, within minutes. Wonolo empowers the in-demand workforce by democratizing access to flexible work, opportunities to learn new skills, a living wage, and comprehensive portable benefits and perks.
We are looking for a Senior Salesforce Admin to join our Revenue Strategy and Operations team. This is a unique opportunity to build something from an early stage. Reporting to the Manager of Business Systems and Tools, you will work cross-functionally to support Wonolo’s growing business architecture. Most of our teams work on or impact Salesforce including Product, Sales, Account Management, Support, and Marketing. You will be instrumental in creating new features and organization on our platform.
Our Revenue Strategy and Operations team (RS&O) owns analytics, programs, and systems for our Marketplace business, and ensures alignment across our Supply, Demand, and Ops organizations. This team plays a mission-critical role in supporting all customer-facing teams in charge of acquisition and growth and driving the largest possible impact. You will have a hand in building the system foundation for our revenue and operations teams with innovation, integration, and automation as the primary objectives.
We are open to qualified candidates located anywhere in the United States or Canada #LI-Remote.

What you'll do:

  • Administer standard Sales and Service cloud, and many custom SFDC objects
  • Provide support for new processes needed by many business stakeholders
  • Work cross-functionally to gather, analyze, prioritize, and refine Salesforce business requirements
  • Create business analysis documentation including user stories, usage scenarios, process flows, data dictionaries, design documents, and project schedules
  • Assist leaders by creating and maintaining objects, fields, fieldsets, record types, page layouts, permission sets, approval processes, user roles, profiles, groups, sharing rules, workflows, and validation rules
  • Help create reporting and dashboards to answer stakeholder questions as well as clean and maintain the SFDC database
  • Maintain a consistent work ethic while working through diverse requests and an ever-changing startup environment

Who you are:

  • 5+ years of experience delivering enterprise software solutions using Salesforce
  • Solid understanding and knowledge of SFDC configuration
  • Salesforce Admin Basic certified
  • Experience using both Sales and Service cloud as well as Workflows and Process Builder
  • Action-oriented. Experience with loading and managing sprint deliverables
  • Desire to work independently in a fast-paced high-growth team environment
  • An excellent communicator. Strong presentation, technical writing, analytical, and communication skills
  • You demonstrate a commitment towards advancing representation and inclusion

  • If you have read up to this point, we hope you are excited about this opportunity to work at Wonolo! Even if your experience does not check every bullet point, we still highly encourage you to apply. The best hires do not always check off every box of a job description.

Nice to haves:

  • Experience with Apex, VisualForce, SOQL, Workbench
  • Jitterbit & Netsuite Experience
  • Asana Proficiency

Benefits and perks:

  • Meaningful equity and company bonus
  • We pay 100% of the medical/dental/vision insurance premiums for you and 80% for your dependents
  • 401(k) plan and parental leave plan
  • Cell phone reimbursement, company laptop
  • Life and disability insurance
  • Open vacation policy, flexible schedule, and the option to work from anywhere in the United States and Canada (no more commutes!)
  • Team outings, happy hours, company off-sites, and more!
About Wonolo: Wonolo is a two-sided job marketplace that serves over 1 million front-line workers, providing them access to flexible and consistent job opportunities across the United States within minutes, at companies such as Peloton, Coca-Cola, Neiman Marcus, Papa John's, and thousands more.
We are a remote-first company with 160+ full-time employees, and quickly scaling our team within the United States and Canada. We are well funded and backed by leading investors including Sequoia Capital, Bain Capital, and Leeds Illuminate, among others. Learn more about us:Wonolo is one of Glassdoor's best tech companies to work for in 2021Sequoia, leading Silicon Valley venture capital firm, invests in WonoloYong Kim (CEO) on why he’s passionate about empowering the in-demand workforce
Wonolo is a Great Place to Work Certified company for delivering a consistently high-trust experience for all employees. We value representation and are committed to creating an inclusive work environment. We provide equal employment opportunities for all applicants and employees.
#24 in Glassdoor's Best Places to Work 2021 (Small and Medium)#12 in Fortune's Best Workplaces in the Bay Area 2021 (Small and Medium)Inc. Magazine's Best Workplaces 2020 (Medium to Large)
Commitment to Diversity, Inclusion, Equity, and Belonging:Wonolo welcomes you as you and celebrates our collective diversity. We work to serve the underserved, and we are built on the strength of our entire community. We are especially interested in candidates who represent different cultures, perspectives, and backgrounds as these empower our team to come together to make the best decisions and biggest impact. 
Wonolo is an equal opportunity employer. We make the best effort to ensure all people feel supported, empowered, and connected at work. A big part of this effort is through our support for members and allies of Employee Resource Groups such as Whammies of Color and Allies At Wonolo (WoCAW), Women of Wonolo (WoW), Parents of Wonolo (PoW), and People Out at Wonolo and Allies (POWA). Individuals seeking to work at or with Wonolo are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or any other protected status under all applicable laws, regulations, and ordinances.
Wonolo Privacy Statement:By providing your personal information and/or submitting your application, you agree that Wonolo may use your personal information for the purposes of carrying out its recruitment and hiring process, which may include, but no limited to, reviewing your qualifications, verifying your information, communicating with you about the recruitment process, and retaining your personal data as otherwise needed for recruitment-related activities.
Information you provide Wonolo as part of the recruitment process is accessible only to those Wonolo employees and other third-party service providers involved with Wonolo's recruitment, interview, and onboarding process.  Wonolo does not disclose your personal information to any third party in a manner that would be considered a sale under applicable laws.  By providing your personal information as an applicant for this position or any other position at Wonolo, you agree that your personal data may be transferred and/or disclosed to Wonolo's third-party providers. This may include transfers to servers and databases outside the country where you provided Wonolo with your personal data.
For more information, see the Wonolo Privacy Policy.
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