National Account Manager

Remote, US Eastern Time Zone Hours, United States

8x8, Inc. logo
8x8, Inc.
8x8 helps businesses of all sizes empower employees and delight customers with a unified platform for contact center, business phone, video, and chat.
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As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. (NYSE:EGHT) is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.
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The VAR Account Manager is part of the Indirect Channel sales organization and is responsible for sales and revenue growth in a geographic territory that includes designated regional partners and branches of regional partners. Our Channel Account Managers are expected to use consultative and strategic selling skills along with a strong understanding of the UCaaS industry to consistently achieve quota attainment as assigned by management. They are also expected to develop highly productive reseller partner relationships so that partners become self-sufficient in marketing, selling, deploying and supporting our products.


  • Discover and manage sales opportunities with all designated partners in the region, providing an accurate and updated sales funnel with the current status
  • Provide accurate and detailed weekly, monthly and quarterly forecast funnel of identified and proposed opportunities to meet or exceed quota requirements, in Salesforce
  • Manage and execution of VAR partner planning document
  • Develop a territory plan, including documenting the recruiting strategy
  • Meet with partners, participate in joint sales calls to customers and assist the VAR partner in closing opportunities
  •  In-Depth knowledge of the features and benefits and requirements of all 8x8 routes to market and the ability to articulate it to partners along with the value proposition
  • Assist partners in broadening their product expertise and sales opportunities, striving for growth from all associated selling resources
  • Train partners on product, processes, and effective sales techniques
  • Escalate any pricing, SLA, or other issues as needed
  • Coordinate partner access to Sales Engineering, Field Marketing and overlay resources as appropriate
  • Disseminate all communications and announcements
  • Coordinate local partner participation in events and training and required certifications
  • Drive product and promotions and programs
  • Attend shows and conference calls, as designated by management
  •  Read all communications and maintaining a high level of knowledge on all products, programs, and promotions
  •  Recruitment of partners in territory into the partner program


  • 5+ years of related experience in the Channel with Channel Partners
  • Proven success in building strong relationships and partnerships
  • Advanced understanding of the company’s telecommunications products and network capabilities. Must understand UCaaS and CCaaS
  • Minimum of intermediate understanding of company financial measures and advanced understanding of the telecommunications industry and indirect sales model
  • Ability to travel an average of 50%

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.View the Participant Poster in English | Español.View the Right to Work Poster in English | Español.
We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws.  Learn more or email us at (Include “Reasonable Accommodation” in the subject line)
For European Job Applicants our Job Applicant Privacy Notice can be found here.
Job region(s): North America
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