Business Operations Program Manager

Remote - US/Canada

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At Scribd (pronounced “scribbed”), we believe reading is more important than ever. Join our cast of characters as we work to change the way the world reads by building the world’s largest and most fascinating digital library: giving subscribers access to a growing collection of ebooks, audiobooks, magazines, documents, Scribd Originals, and more. In addition to works from major publishers and top authors, our community includes over 1.5M subscribers in nearly every country worldwide.
The Business Operations PMO is a budding team at Scribd and we’re looking for our first teammate to help build out this brand new project management function. The mission of the PMO is to manage cross-functional initiatives, particularly those stemming from the Business side, and to drive programs to help the company scale. As a founding team member, the Program Manager will play a key part in laying the foundation for the department and shaping how it grows. We’re looking for someone who loves solving complex, often ambiguous, problems and reaching solutions in a collaborative manner. For clarity, this is initially a hands-on role in which you will be the one directly consulting with business partners on project requirements and orchestrating efforts across the company in order to define best practices at Scribd. Afterall, how else do you implement standards other than first executing yourself and working out the bugs?

You Will:

  • Lead both complex initiatives and individual projects from business case initiation to execution strategy through to go-live launch, initially focusing on system implementations and business process automation
  • Perform vendor selection and implementation vendor management for the IT, Business Systems, and Security GRC organization
  • Facilitate alignment with the Technical Project Management team on projects the cross into Scribd’s Engineering org
  • Define project management processes and enable scalable solutions to support business growth and address risks
  • Set PMO standards and devise best practices for the project management approach from scratch - there is a blank slate for you to leave your mark
  • Anticipate obstacles and proactively remove them before they become blockers to the initiative
  • Sample projects include: Netsuite implementation, order-to-cash automation, business continuity planning program management, onboarding process flow redesign

You Have:

  • 5-7 years in program/project management 
  • Practical, well-rounded business experience, preferably in tech
  • Proven track record of managing successful software implementations 
  • Familiarity with JIRA and Confluence or similar project management tools
  • Ability to effectively manage people, internal and external, with no direct authority 
  • Independently capable of seeking information in an unstructured environment
  • You challenge the status quo and strive for betterment

Ideally You Have:

  • Direct experience of successfully standing up PMOs for similar sized organizations
  • MBA and/or PMP certification
Benefits, Perks, and Wellbeing at Scribd
• Healthcare Benefits: Scribd pays 100% of employee’s Medical, Vision, and Dental premiums and 70% of dependents• Leaves: Paid parental leave, 100% company paid short-term/long-term disability plans and milestone Sabbaticals• 401k plan through Fidelity, plus company matching with no vesting period• Stock Options - every employee is an owner in Scribd! • Generous Paid Time Off, Paid Holidays, Flexible Sick Time, Volunteer Day + office closure between Christmas Eve and New Years Day• Referral bonuses• Professional development: generous annual budget for our employees to attend conferences, classes, and other events• Company-wide Diversity, Equity, & Inclusion programs which include learning & development opportunities, employee resource groups, and hiring best practices.• Learning & Development and Coaching programs• Monthly Wellness, Connectivity & Comfort Benefit• Concern mental health digital platform• Work-life balance flexibility• Company events + Scribdchats• Free subscription to Scribd + gift memberships for friends & family
Want to learn more? Check out our office and meet some of the team at
Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.
Job region(s): North America
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