Diversity, Equity, Inclusion & Belonging (DEIB) Community Lead

Remote

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Outschool, Inc.
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The Company
Outschool's mission is to inspire kids to love learning. We achieve this by linking learning to kids’ interests, connecting them with other classmates who share their passions, and giving them the autonomy to pick their own paths. Our small group classes meet over live video chat with teachers who celebrate their unique strengths and empower all learners to develop confidence and a strong sense of self.
We're also focused on removing barriers for historically underserved learners who face systemic challenges to their success. In 2020, we started Outschool.org and began offering financial assistance to families in need. We are currently creating an Educator Endowment Fund to appreciate the teachers who are so central to our mission of inspiring kids to love learning.
We believe that diversity drives learning. To meet our mission, we encourage, support, and celebrate different ideas, perspectives, and backgrounds. As a fully distributed (remote) team, we challenge one another to find the most effective way to empower learners, teachers, and parents. Your name, race, religion, gender, nationality, sexual orientation, and age are not barriers; they are why we want to work with you. We invite talented and creative candidates who value the importance of nurturing a child's boundless curiosity to join us on this journey.
The pandemic has been challenging for families all over the globe. We acted quickly and worked together to provide quality resources to learners, parents, and teachers in the past year. As communities worldwide rethink their approach to education, Outschool will continue to innovate and provide kids with unique opportunities to explore their passions.
Earlier this year, Techcrunch recognized Outschool as the newest EdTech unicorn. We've also been named Fast Company’s most innovative EdTech company in the world, and one of the top ten best startups for women from Elpha.

The Role
Outschool has a thriving global community that includes learners, parents, and teachers. The Community team measures success by the extent to which community members feel like they belong on Outschool. 
We are looking for a creative, bold, and inclusive Community Lead to build out programming across our communities that ensures all members feel represented, safe, and included on our platform. Examples of community DEIB initiatives might include: sourcing external thought leaders to offer trainings to teachers on inclusive teaching practices; facilitating a speaker series on culturally sensitive parenting; or organizing a learner community summit on global citizenship. With a fast-growing community and a strong internal commitment to DEIB, this role is an exciting opportunity for a go-getter who is excited to shape the ways in which we ensure broader access to Outschool’s ambitious mission.
This is the first hire of its kind at the company and will report directly to the Head of Community. You will work closely with the Parent, Learner, and Educator community leads to develop and execute DEIB programming.

CORE RESPONSIBILITIES:

  • Drive strategy to increase retention and NPS of community members, particularly those who are from diverse backgrounds
  • Drive community engagement through specific community programming designed to increase awareness, research, best practices, and connection opportunities
  • Storytelling across the community as a way to bring others in and recognize community-building efforts
  • Source and secure external speakers, organizational partners, and other relevant event-programming that are grounded in furthering Outschool’s DEIB goals
  • Coordinate with members of the Community, Supply, Marketing, Schools & Partnerships, Outschool.org and Product teams to ensure the seamless launch of DEIB initiatives
  • Conduct regular and ad-hoc analyses across our community engagement trends to monitor, and improve, engagement and satisfaction among community members
  • Monitor external trends in DEIB work and report on opportunities for Outschool to strengthen our brand and commitment to diversity efforts
  • Report to the Head of Community and work as a subject matter expert with Educator, Teacher, and Learner community teams

DESIRED EXPERIENCE & SKILLS:

  • Strong track record of building and managing cross-functional initiatives
  • Experience being an advocate for diversity and inclusion practices
  • Proven connector, a community-builder, and convener
  • Experience sourcing, closing, and working with external partners
  • Self-starter with an entrepreneurial spirit; you solve today’s challenges for tomorrow, too
  • Evidence-based decision-making with a keen eye to looking for quantifiable evidence in Community work
  • Strong written and verbal communications, including with external audiences

OTHER CONSIDERATIONS:

  • Management experience
  • K12 or direct community management experience
Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience. 
Outschool is committed to providing reasonable accommodations to disabled veterans and applicants with physical and mental disabilities. If you need assistance due to a disability, you may contact us at recruiting@outschool.com.
Must be a citizen or legal resident of the U.S. or Canada and reside in U.S. or Canada.
Job region(s): Worldwide/Anywhere
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