Lead UX Researcher

Kiev

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Sentieo Inc.
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Sentieo is a disruptive SaaS platform on a mission to revolutionize investment and corporate research. Our next generation technology empowers knowledge professionals to rapidly discover insights so they can make smarter investments and execute winning strategies. Sentieo enables over 1000 clients worldwide to research investment opportunities, competitors, and markets with ease and accuracy. Join our team as we reimagine the future of research.
YOUR IMPACT
The Design team at Sentieo drives our user experience vision to make Sentieo the most intuitive and attractive financial platform on the market. We guide our platform’s end result using feedback directly from our clients - some of the most sophisticated investors and research teams in the world. Everything that a Sentieo user touches - from user interaction to mobile application design - is designed and perfected by the Design team.
This role is an integral part of our growing product design organization and will work closely with cross functional internal partners including Product, Engineering, Customer Success, and Marketing to build world class user-centered, data-informed web and mobile products. As the founding researcher on the team you’ll have the opportunity to create a world-class research program that will drive the experience of our users for years to come.
This is a remote position based out of the greater Kiev, Ukraine area.

YOUR OPPORTUNITIES

  • Work with designers, product managers, and engineers to determine research objectives
  • Prepare research plans, define metrics and outcomes
  • Recruit and schedule participants
  • Run studies using appropriate research methods
  • Communicate tactical and strategic findings
  • Collaborate with teams to prioritize design changes and new requirements
  • Work with members of the analytics team to understand and aggregate usage trends
  • Create research outputs, e.g. reports, task flows, personas, customer journey maps
  • Work with the rest of the team to evolve our tools and processes, to help optimize how we do research
  • Evangelize and teach others about research methods, benefits, and applications

YOU BRING

  • Positive energy, enthusiasm, and an eye for innovation - we're looking for super smart people who are excited about solving big problems and are self-motivated to get things done
  • 5-7 years of experience carrying out research projects from start to finish
  • Strong interest in digging into quantitative data to uncover insights and present data in persuasive ways
  • Expertise in applying research methodologies such as usability testing, interviews, card sorting, and surveys
  • An ability to provide design recommendations based on a solid understanding of design patterns and usability guidelines
  • A strong commitment to quality – you must be organized, analytical, methodical, and have an interest in improving quality through user research
  • Strong verbal and written communication skills and ability to present information creatively, concisely and persuasively
EEO
Our company values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems with no linear or clear solutions. We believe that a diverse team can bring different perspectives and approaches, and whose experiences reflect the full set of clients we seek to serve. As such, Sentieo is committed to a diverse representation among our employees.
Job region(s): Europe
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