Account Executive, SMB

Remote - Camp Hill, Pennsylvania, United States

Full Time Mid-level / Intermediate
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ReturnLogic is an exciting tech start-up, headquartered in Pennsylvania. Our Software as a Service (SAAS) platform helps e-commerce retailers optimize their product returns strategy, improve the customer experience, and drive bottom-line growth.

Our team is intrigued by, and inspired to hire, problem solvers who have a core “can do” attitude, a vision of “what can be, instead of what has been,” and, who want to build on a history of hard work, ethics, and pursuit of excellence in every aspect of their daily work. If you have at least 2 years of proven sales achievements, a proven ability to collaborate and build strong
business relationships, keep reading!

We have an immediate need to hire an exceptional closer; someone who can quickly engage with new prospects, relate to their need of solving their merchandise return problems, and being able to create a compelling vision of how putting our data science platform to work will help solve their return problems!

Primary Responsibilities

  • Utilize a consultative sales approach throughout the sales cycle to understand customer's and prospect's business pains and their perception of potential solutions.
  • Own the sales process from 0-100% in the sales cycle.
  • Consistently meet and exceed quota.
  • Develop and manage opportunities with a high probability of closure.
  • Develop a substantial knowledge of ReturnLogic’s platform, competitors, and industry trends.
  • Be able to articulate the industry-specific value proposition to address common vertical pain points with a focus on the eCommerce retail industry.
  • Provide accurate forecasts and reports on sales activities and projects.
  • Engage ReturnLogic resources as needed to effectively close business.


  • Bachelor’s degree required.
  • 2+ years as an account executive or equivalent experience.
  • Verifiable track record of consistent quota attainment.
  • Experience selling software solutions to the SMB market.
  • Experience delivering engaging demonstrations to prospects ranging from Director-level to the C-suite.
  • Experience with CRM and opportunity management systems, preferably HubSpot.
  • Proven ability to develop and manage pipeline and forecast.
  • Experience working in a team selling model.
  • Excellent communication, negotiating, and closing skills.
  • Aggressive, positive attitude, strong organizational skills, and a self-starter.
  • “Day 1” proficiency with Microsoft Office (Outlook/Excel/Powerpoint/Word).
  • Must be able to use and/or to quickly develop proficiency in other high-tech/high-touch systems such as, but not limited to Hubspot, Slack, Zoom, etc.


  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home

About Us:

We’re a company led by start-up people that like solving problems and building things. The leadership team is transparent and engages every last employee in the strategy, objectives, targets — and results.

Job region(s): North America
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