Product Manager, MBA Internship

Remote, United States

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Medallia Experience Cloud is a customer feedback management software platform that empowers every employee to improve the customer experience.
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Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  
We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
Product Management sets the overall product direction at Medallia and ensures that our products create real value for our customers. Medallia Product Managers are highly grounded in our customers, ensuring we are solving the right problems and that our products will be successful in the market. PMs work closely with engineering, design and our go to market teams on a regular basis. PMs interact routinely with top management to explore product ideas, drive product development timelines and track overall success in the market.Medallia is a lean development shop, so we are constantly introducing products and concepts to our customers and iterating. You and your manager will more clearly define the specific project(s) which will be yours throughout the duration of your internship. Possible projects include:- New innovations in data collection within retail locations- Social feedback expansion to new verticals- Deep investigation of specific verticals (e.g., financial services) to identify opportunities for vertical-targeted differentiation- Studying end users to identify new mobile features to drive performance improvements on the frontline at our customers- Exploration of new pricing models and how they can be built directly into the product

About You:

  • Customer-centric mindset grounded in data and feedback
  • Rigorous thinking and internal drive for high quality output
  • Ability to move quickly in a structured, thoughtful way
  • High comfort with technology and technical concepts
  • Proven track record of leadership and influence
  • Effective oral and written communication skills
  • Works well in a team environment
  • High-level of initiative, self-starter
  • Well organized with strong follow-through on projects
  • Ability to work at least 20 hours/week

Minimum Qualifications

  • MBA Student at a top business school.
  • 3+ years work experience post-undergrad

Preferred Qualifications

  • Technical undergraduate degree: computer science, engineering, applied math, econometrics.
  • Management consulting, product, product marketing or software development experience strongly preferred
  • Technology industry experience a plus
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. 
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. 
For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.
Job region(s): North America
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