Revenue Operations Program Manager (US-Remote)

Redwood City, California

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Talend
Talend Data Fabric offers a single suite of cloud apps for data integration and data integrity to help enterprises collect, govern, transform, and share data.
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WHO WE ARE:
Talend, a leader in data integration and data integrity, is changing the way the world makes decisions.
Talend Data Fabric is the only platform that seamlessly combines an extensive range of data integration and governance capabilities to actively manage the health of corporate information. This unified approach is unique and essential to delivering complete, clean, and uncompromised data in real-time to all. 
Over 6,500 customers have chosen Talend to run their businesses on healthy data. Talend is consistently recognized as a leader in its field by Forrester and Gartner. We pride ourselves in our values of Passion, Agility, Team Spirit, and Integrity. Every one of our 1,400 employees brings a certain je ne sais quoi that makes Talend special.


The Revenue Operations team is seeking a highly strategic, quantitative, process and detail-oriented Program Manager to help increase sales productivity, efficiency and velocity by leading a variety of Revenue Operations initiatives from planning to completion. This role will work cross functionally with Sales Leaders, Finance, IT, Business Transformation, Product and Marketing to execute on critical initiatives for the business. In your role as a Program Manager, you will be a key partner to the business delivering against three core functions: 1) Core operations (e.g. planning, metrics, and rhythm of business), 2) Strategic initiatives to improve efficiency and 3) Organizational enablement through analytics, process improvements and tools.  Sample projects include leading our annual sales capacity planning, annual territory and compensation program management, driving organizational design conversation, and leading the development of our global sales methodology implementation.

Role responsibilities....

  • Own the organizational, operating, and execution strategy for Program Management within the Revenue and Operations Organizations
  • Design, lead, and implement high-impact strategic initiatives to drive process and planning improvements across the Revenue Organization
  • Form and manage cross-functional project teams. Plan, organizing, managing, and executing complex projects across multiple organizations and stakeholders.
  • Partner with communications, enablement, sales operations, IT and other key operational experts across the business to lead, support, and influence new business initiatives
  • Create program management mechanisms, like intake processes, scoping criteria, and prioritization of initiatives.
  • Assist in the development of program strategy for each initiative, track key milestones and communicate strategy with Planning and Operations Leaders and relevant stakeholders; fully own progress against targets
  • Conduct business readiness assessments, evaluate results, and develop plans to ensure business is prepared for upcoming technology and tooling changes
  • Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
  • Build strong partnerships with internal & external stakeholders to drive adoption and deliver desired business outcomes
  • Identify and structure high priority programs by working with business stakeholders, managing communications, overseeing milestones, timelines and leading cross-functional groups to synthesize feedback and deliver on objectives
  • Manage programs of fast-moving projects in a complex hyper growth environment to support the strategic direction of the organization
  • Lead program planning by defining business requirements, developing timelines, dependency mapping, resourcing, and removing obstacles to project completion
  • Establish a regular operating cadence with cross-functional teams to track, communicate, and drive towards set program goals and KPIs. Identify key roadblocks to progress, and work efficiently to remove them
  • Own communications with key stakeholders to easily and transparently surface issues and decisions
  • Ensure accurate and timely reporting of program and project status
  • Allocate and prioritize company resources as they pertain to individual programs and departments
  • Collaborate with other PMO leaders to build standard processes and best practices across the organization
  • Improve operational excellence and create efficiency and simplicity by removing obstacles. 

Skills....

  • 10+ years of work experience in program or project management in technology companies
  • 4+ years of people management and Operations experience working independently, managing multiple concurrent projects and driving initiatives in a cross-functional environment
  • Experience working with revenue focused teams including but not limited to Marketing, Sales, Business Development, People, Talent Acquisition, HR, and Monetization
  • Deep knowledge of project, program, and portfolio management in dynamic environments
  • Ability to prioritize, organize, and execute within a high-pressure environment
  • Adaptable to changing requirements and business needs
  • Capable of juggling multiple programs simultaneously while motivating, encouraging, and ensuring cooperation among team members
  • Exceptional written, verbal, and interpersonal communication skills
  • Experience with project management tools
  • Experience presenting business and technical content to peers and general audiences
  • Experience leading and influencing stakeholders at all levels of an organization
  • Knowledge of organizational dynamics, change management, and process improvement

We'd love it if you also had....

  • Experience working in a global commercial organization working across Sales, Marketing, Product Marketing, etc.
  • Experience working with or in support of many different business units, in various regions with specific cultural needs, including partner orgs where revenue is not the primary KPI
  • Experience managing multiple concurrent projects and drive initiatives in a cross-functional environment
Although the posting says Redwood City, this role can be based anywhere in the US.
#LI-MM3
AND NOW, A LITTLE ABOUT US:
Talend has received some pretty impressive accolades along the way:
- CEO named a 2020 Top Diverse Leader by the National Diversity Council- 5th consecutive year named a Leader for Data Integration Tools in the Gartner Magic Quadrant 2020- 3rd consecutive year named as a Leader for Data Quality Solutions in Gartner Magic Quadrant 2020- Recognized as a Challenger for Enterprise Integration Platform as a Service (iPass) in Gartner Magic Quadrant 2020- "2018 Best  Public Cloud Computing Companies To Work For" by Glassdoor- Named Leader in The Forrester Wave™: Enterprise Data Fabric- Ranked in the DBTA “100 Companies that Matter Most in Data”- Listed in the CRN Big Data 100 Companies We are passionate about helping companies become more data driven; and, if we can be honest, we are all geeks at heart who pride ourselves on the vibrant company culture that we have built.

Some Cool Perks With Working Here- An opportunity to work with an international, highly collaborative, and entrepreneurial company with great coworkers who enjoy having fun and working hard- Competitive salaries and quarterly bonuses for full-time employees- Comprehensive health insurance available (medical, dental and vision) for you and your family for full-time employees- Paid time off, sick time, and company holidays, in addition to paid parental leave, bereavement leave, and jury duty leave for full-time employees- Employer-matching 401K plan- Commuter benefits, and free employee shuttle to CalTrain for an easy commute anywhere along the 101 corridor- Weekly catered lunches, which we proudly take the time to sit down and enjoy as a team, weekly rotating food trucks outside our office, and a fully-stocked kitchen with drinks, Philz and Stumptown coffee, healthy snacks, bagels, and candy- Opportunity to challenge your fellow coworkers to a friendly match of ping pong, cornhole, or foosball in our Game Room- Free onsite fitness center for employees, and outdoor running trails and full-sized basketball courts- Working in a new, bright, open-environment and collaborative office- Choice of MacBook or Windows laptop


As a global employer, Talend believes our success depends on diversity, inclusion and mutual respect among our team members. We want to look like our customers, and we recruit, develop and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions on the basis of business need, merit, capability and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job region(s): North America
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