Finance and Billing Operations Associate

Remote (anywhere)

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Panther puts global payroll, benefits, taxes, and local compliance on auto-pilot, without you having to set up a subsidiary.
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About Panther
Panther is the all-in-one platform to employ and pay global teams. We take care of all the heavy lifting involved in international hiring, payroll, benefits, and compliance, so companies can employ incredible people from around the world, and let their employees work from anywhere — without any of the red tape. 
Some of Silicon Valley’s sharpest minds are funding us to be the bedrock of global, distributed teams. We’re funded by Tribe Capital, Addition Capital, Eric Ries, Soma Capital, and founders and executives from Stripe, InVision, SpaceX, Plaid, Drift, Fast, and more.

What you'll do:

  • Manage all invoicing processes for customers
  • Collaborating with the sales team on client activity and its financial impacts
  • Review billing operations, provide recommendations for improvement, and implement new processes.
  • Understand and ensure that Service Level Agreements are met; create processes to escalate errors and billing issues in a timely manner.
  • Working with Customer Success & Sales, lead through and/or manage the collection process, adequately following up with customers about the status of their outstanding payments.
  • Respond to customer inquiries through written and verbal communication
  • Support month-end close activities with the finance lead
  • Support financial forecasting and budgeting processes with the finance lead
  • Document new and update existing billing and collection processes
  • Maintain status of accounts and balances

You should:

  • Have excellent written and oral communication skills
  • 2+ years of relevant accounting or operations experience, with a degree in Accounting, Business Administration, or Finance
  • Be detail oriented, but able to visualize the larger impact of a series of transactions
  • Be comfortable working with manual and automated processes
  • Have demonstrated professional experience using Excel and working with large data sets; experience with SQL is a plus
  • Have a passion for creating new systems and solving problems via infrastructure and automation

Why You Might Be Excited About Us- 100% remote-first, global team: we’re committed to talent, not location, and we believe in trust and autonomy- 2x annual team retreats (when we start traveling again)- It’s life-work balance, here: not the other way around- Everyone’s an owner: stock options for a team that helps Panther grow- Make a difference: help us build a future where talented people from around the world have access to flexible jobs that help them earn a great living
Why You Might Not Be Excited About Us- Intensity: We are a young company with < 50 people, so if you like more established companies with a plethora of resources, this role isn’t for you- Change: Change is good; in fact, if we are not changing, we are not growing fast enough- Ambiguity: You should be comfortable with a sprinkle of chaos. This is not the kind of job where you show up and are told exactly what to do every day
Benefits and Perks- competitive salary- stock options- unlimited PTO with recommended minimums- employee benefits- private health insurance- 2x annual team retreats (when we start traveling again)
LocationLive anywhere in the world. Seriously. Try a new country every month, or work from the beaches of Bora Bora for all we care :)

At Panther, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Panther, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Job region(s): Worldwide/Anywhere
Job stats:  17  6  1
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