Solutions Consultant- RCM and Billing


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CentralReach, LLC
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CentralReach is a leading provider of end-to-end EMR, practice management and clinical solutions that enable applied behavior analysis (ABA) clinicians and educators to produce superior outcomes for people with autism. The company is revolutionizing the ABA space with cutting-edge solutions including precision teaching, clinical data collection, scheduling, billing, learning management, fully digital evidence-based programming and more. Trusted by more than 100,000 clinicians and educators, CentralReach is committed to ongoing product improvement, market-leading industry expertise, world-class client satisfaction, and support of the ABA community to propel industry practitioners into a new era of excellence.
As a Solutions Consultant, you will help companies like Autism Learning Partners, Chancelight, Trumpet Behavioral Health and Bluesprig streamline their Practice Management and Clinical Operations. You'll have the opportunity to significantly impact the growth of our company and help redefine the way companies operate in the ABA space.

Key Accountabilities:

  • Partner with Customer-Facing Teams to articulate the overall CentralReach value proposition, vision and strategy to customers when it relates to RCM.
  • Own technical engagement with customers during the evaluation phase.
  • Communicate CentralReach value based on activities and work with customers on any identified issues or concerns to successful conclusion.
  • Technically support complex opportunities through advanced competitive knowledge, technical skill, and credibility.
  • Deliver deep-dive product and technical briefings/presentations to potential clients.
  • Engage with CentralReach Product Council, provide guidance and feedback directly from customer interactions and help shape product roadmap.
  • Assist Product Team with Product and Demo certifications, as well as helping with new release training and certifications. 

Desired Skills and Experience:

  • Experience in ABA Billing (includes primary, secondary Tertiary insurance)
  • Strong knowledge of commercial insurances and types of plan
  • Experience in obtaining, uploading and managing authorizations assigned by insurances
  • Aware of Medicaid protocols and can answer questions on proper workflows
  • Comfortable utilizing clearinghouses/gateways and how to navigate them
  • Knowledge of EHR and Practice Management solutions and technologies
  • Knowledge on how to invoice school districts/Regional Centers
  • Able to discuss how to invoice for patient responsibility and workflows
  • You’re naturally curious and invest time and energy into learning more about the sales process, your prospects, and the solutions you’re selling.
  • You have excellent written and verbal communication skills, strong attention to detail, and good follow-through.
CentralReach was developed for Clinicians by Clinicians.  The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform.
Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure. We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians produce superior outcomes for children and adults with disabilities.

Job region(s): Worldwide/Anywhere
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