Program Manager, Enterprise Marketing

Remote

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DISQO
We’re DISQO. All caps. Spelled with a Q. An audience insights platform for today, with people sharing openly and transparently.
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DISQO is changing the way that the world’s largest brands, agencies and consumer intelligence companies get to know their consumers. We’ve built the first identity-based platform that combines consumer attitudes and behaviors together to power the most accurate and predictive insights solutions for our customers, and we do all of that with the willing participation of our consumers and without using outdated technologies like third-party cookies. We help our customers get a cross-platform view into consumer sentiment, measure advertising effectiveness, analyze consumer purchase journeys, and ultimately grow their brands.
Our mission at DISQO is to engage people to share their opinions and behaviors openly to help our customers make the right decisions. With over one million active members sharing their attitudes and behaviors, DISQO is looking to expand, improve and create world-class applications for people to openly share their data for research.
We’re looking for a proactive, strategic, and driven Program Manager who has a passion for operational excellence and a demonstrated track record of managing complex, cross-functional projects with high-performing teams in a rapidly growing startup environment. As the Program Manager for DISQO’s Enterprise Marketing portfolio, you will work with stakeholders across Product Marketing, Demand Generation, Research & Insights, Brand, Communications and Creative teams to organize and execute key programs for our enterprise business initiatives. You will be responsible for working closely with the marketing team to properly scope, manage and deliver large-scale projects on time and within budget. You’ll also help nurture an Agile mindset among the team, encouraging and supporting them in testing new ideas and concepts, innovating in new areas, and leveraging opportunities to scale programs based on results.
Success in this role requires you to be a self-starter and highly organized, with the ability to create scalable processes that can help support high-impact marketing programs. If you are energetic, motivated and excited about an opportunity to help build a strong foundation of marketing operations within a rapidly growing team, we look forward to speaking with you.

What you’ll love doing

  • Act as an enabler within the Enterprise Marketing portfolio in designing, executing and reporting against key programs for assigned strategic initiatives. Play a vital role in setting up team members for success through highly communicative collaboration.
  • Guide the Marketing Owners in developing and refining project backlogs and timelines; identify and map dependencies across workstreams
  • Build cross-functional relationships to streamline communications and improve ways of working; collaborate to ensure project goals and objectives are clearly distilled, communicated and met
  • Facilitate the intake process to ensure projects are appropriately briefed, prioritized and resourced
  • Maintain clear cross-functional alignment on scope and deliverables throughout project lifecycles; function as the team’s operational guru by proactively identifying and clearing blockers, mitigating areas of risk and actioning solutions
  • Utilize Agile-based frameworks (Scrum, Kanban, Scrumban) to drive consistent execution of roadmap priorities with internal cross-functional teams
  • Be the primary POC for organization, implementation and execution of campaigns and marketing releases aimed at growing  brand awareness, sales and revenues for DISQO
  • Lead key projects and oversee tactical executions in Sprint cycles as well as longer-term initiatives; align resources appropriately and ensure on-time delivery
  • Partner with team members to support effective decision making and identify workflow improvements that enhance creative quality, efficiency and agility
  • Facilitate feedback cycles to capture data and drive continuously improved operational methodologies that set up projects and teams for success
  • Onboard and manage contractors and vendors; facilitate communications and track progress between outside partners and internal teams
  • Proactively report to senior management on metrics, opportunities, and possible program roadblocks/obstacles; provide regular, clear and concise status to partners across teams; identify and resolve blockers
  • Play a key role in building-out Marketing Ops within the Growth Marketing org by:
  • Maintaining a data-first approach to continually measure and optimize team velocity and performance; create and help the team understand dashboards and reports in the team’s project management system, Asana
  • Champion process development, standardizations, and workflow improvements utilizing technology and automation tools
  • Help develop internal departmental resources for key artifacts, including team knowledge base materials and playbooks
  • Being an evangelist of Agile principles and values; facilitate Sprint events (Stand-ups, Planning, Refinement, Retrospectives) and coach the team to be engaged in self-organizing practices

What you bring to the table

  • At least 5 years of experience successfully leading, coordinating, and organizing large, complex projects that involve cross-functional teams, bonus if in Marketing specifically
  • Experience working in an Agile environment required; Scrum certifications preferred
  • Adept in using a wide variety of operational software and tools (i.e. Slack, Google Suite, Excel, AirTable, Zapier, Asana, Adobe Creative Suite, Figma)
  • Ability to productively facilitate meetings with teams, influence stakeholders, manage project expectations, as well as track and report on project deliverables
  • Strong capacity for leading change and providing creative solutions within a results-driven, highly ambiguous and dynamic environment
  • Able to work effectively with all levels of internal and external personnel Excellent prioritization skills with the tenacity to ask questions, synthesize critical information, action ideas, and communicate results
  • Evidenced understanding of brand, marketing and design life cycles, including the common roadblocks and challenges teams encounterTrack record of proactively identifying operational solutions for creative teams that support the production of high-quality, timely deliverables.
  • Demonstrated excellence in execution management; conflict/negotiation management; independent, flexible and proactive in your approach
  • Action oriented with the ability to react with appropriate urgency to escalations and situations that require a quick response
  • High emotional intelligence and the ability to thrive in a fast-paced, high-growth environment; experience in a startup environment is beneficial
  • You are a master at identifying and spotting gaps and opportunities for improvement in workflows, processes and team collaboration
  • You are relentless in solving problems, work well in teams, and enjoy a challenge
  • You advocate for continuous improvement and are always eager to learn, absorb and develop new skills
Perks & Benefits:
·100% covered Medical/Dental/Vision for employee, 80% for dependents·Equity·Unlimited Vacation·Flexible work hours·Catered lunches 3x a week·Stocked pantry·Happy Hours·Onsite Fitness Program·Discounted Gym Membership·Quarterly Offsites·401K·Life Insurance·FSA·Paid Maternity/Paternity leave·Disability Insurance·Travel Assistance Program·24/7 Counseling Services offered to employees
DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.
Job region(s): Worldwide/Anywhere
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