Business Operations Director

Remote, United States

Full Time Executive-level / Director
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Sendoso
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Who We Are:
Sendoso is where you go to build something bigger than yourself. We’re a San Francisco-based  Series B company with $54M in venture capital, more than 700+ customers and 15,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 
One of LinkedIn’s Top Startups for 2020, ranked #1 on software review sites like G2, Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.
And we believe that relationships matter, so we’re on a mission to create more human connections in a digital world. If you’re ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you’re in the right place. 

About The Role:
Sendoso is seeking a talented and passionate Director to join our Business Operations and Strategy team. In this role, you will work cross-functionally and closely with senior leadership to drive strategic projects, improve business processes, and enable our organization with data insights.  As an early member of the team, your impact will be instrumental in shaping the future of the function and overall business. 

Who You Are:

  • Skilled generalist who can quickly ramp up on new topics, build credibility across teams, and actionize strategic recommendations
  • Entrepreneurial self-starter with a bias towards action who can thrive in a fast-paced, often ambiguous, high-growth startup environment 
  • Exceptional problem-solver who can tackle complex challenges and build scalable processes in a structured and methodical manner 
  • Proven thought leader who can effectively facilitate and support executive level priorities and decision-making 
  • Analytical thinker who can analyze and distill large sets of data to track performance and guide critical initiatives

Projects You’ll Work On:

  • Work closely with senior leaders to initiate, manage, and execute on high impact priorities including commercial expansion and go-to-market strategies 
  • Lead cross-functional projects in collaboration with various teams, including Product, Product Marketing, Sales, Sales Enablement, and the broader Sendoso ecosystem
  • Conduct in-depth analysis, developing a deep understanding of key value indicators to drive performance improvements and operational synergies
  • Build and own financial/operational dashboards to monitor business line performance and analyze business drivers

Your Background:

  • 7+ years experience in Consulting, Strategic Finance, Business Operations, or other rigorous roles requiring a blend of analytical and strategic skills 
  • Experience in building and scaling business operations & strategy teams 
  • Ability to think strategically with a willingness to roll up your sleeves and execute / operationalize the plan in collaboration with other teams
  • Strong written and verbal communication skills, as well as stakeholder management and data analysis experience

What You’ll Love:

  • We're currently working from home due to Covid-19, and the following don't apply until we're safely back in the office: Vacation Bonuses, Catered Lunch & Breakfast, Team Outings (in person), Dog Friendly Offices, Collaborative Office Space, ClassPass, and Stocked Kitchen
  • Comprehensive Medical Plans plans - we've got you covered
  • Take-What-You-Need Time Off
  • Vacation Bonuses 2X/Year
  • 401K Plan
  • FSA Plan
  • Volunteer Time Off
  • Birthday Time Off
  • Catered Lunch & Breakfasts
  • Team Outings
  • Dog-Friendly Offices
  • Collaborative Office Space
  • ClassPass Membership Program
  • Fully-Stocked Kitchen
Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job region(s): North America
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