Business Billing Operations Specialist

United States - Remote

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The Business Billing Operations Specialist will support billing for all non-AWS projects (Legacy Infra, ERP, Azure) as well support on SOX approvals, commissions reporting, invoice reconciliation, funding claims.
The Business Billing Operations Specialist will utilize systems and data to resolve business issues most effectively and productively.

You Will:

  • Invoices Americas Professional Services projects while managing to the customer ceiling, partner funding and any discounts on the project
  • Ensures all invoicing is done promptly aligning with the monthly cycle
  • Resolves customer invoicing issues through research and processing invoice corrections/credits as necessary
  • Supports the delivery team with any invoice details as necessary
  • Supports customer-specific invoicing requirements such as invoicing through a specific customer portal
  • Supports the commission reporting 
  • Manages funding claims and invoicing for Microsoft and Google funding
  • Manages to license for 3rd party tools required for projects
  • Manages partner invoicing including creating partner Purchase Orders and invoicing the customer
  • Supports business operations financial reporting including forecasting and utilization

You Have:

  • 2-3 years related experience
  • Intermediate understanding of metrics and reporting. Intermediate organization, decision-making, and written and verbal communication skills
  • Strong attention to detail and problem-solving skills
  • Intermediate skills with MS Office tools, including Word, Excel, and PowerPoint
  • Self-starter and ability to work both independently and in team environments


  • Bachelor’s degree in Business or related field required

About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.  Position is available for remote work in the following states unless otherwise specified. Alabama, Arizona, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Job region(s): North America
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