Reliability, Maintenance, and Engineering (RME) Program Manager

US, FL, Virtual Location - Florida

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The Reliability, Maintenance, and Engineering (RME) team is looking for a Startup Program Manager to own and execute strategic, cross-functional technology projects.

This role requires working with business teams across the company to define requirements and high level process/system solutions; leading cross-functional business and development teams and managing the timelines for all software teams to support project launches. This position involves regular communication with project sponsors on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential.

Key Job Responsibilities:
· Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
· Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
· Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery
· Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate
· Influence design and development of strategic processes
· Work with program managers and business leaders to communicate and impact critical business initiatives
· Develop, implement, and govern key performance indicators (KPI) reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions
· Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
· Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence
· Travel domestically up to 75% of the time

Basic Qualifications


· Bachelor’s degree
· 5+ years of experience as a project/program manager
· 2+ years of experience analyzing cost/benefit of proposed projects


Preferred Qualifications

· 5+ years of experience delivering mission critical technology solutions
· 5+ years of expertise defining complex SQL queries
· 5+ years of advanced Microsoft Excel skills
· Master's in Business Administration (MBA), Master's Degree (Logistics, Supply Chain, Engineering, Mathematics or Equivalent)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/en/disability/us









Job region(s): North America
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