Associate Product Manager, Data Analytics

Los Angeles / Remote

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UpKeep is a modern, intuitive, and mobile first CMMS that is proven to streamline the work order process. Schedule preventative maintenance and tasks with our CMMS solutions.
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UpKeep is the top-rated maintenance management software developed to revolutionize the way teams manage facilities, equipment, and work orders. We empower over 3,000 customers in 60 countries by providing mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, and enterprise integrations. Our innovative cloud-based application is making work easier and safer for deskless technicians, while improving asset reliability and operational efficiency for business in many fast-growing industries.
We're a Series B tech startup with 100+ team members across the US. We've recently been recognized as a "Best Place to Work" by fostering a diverse, inclusive, and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote or from our Los Angeles HQ.

The Role:

  • Work closely with design, engineering, and the business to create, prioritize, and track production bugs and client-feature requests in regards to our flagship data product, UpKeep Analytics
  • Report on product KPIs around growth, engagement, retention, and monetization 
  • Analyze high-level product requirements and turn them into developer-ready user stories
  • Actively prioritize product backlog and participate in sprint planning and releases
  • Assist in the creation of roadmaps
  • Maintain a holistic understanding of the business, the industry, and the competitor landscape 
  • Help define the future of our machine learning products

What we're looking for:

  • 2+ years of product experience or comparable experience in a technical role 
  • Experience with SQL and/or Looker
  • Professional demeanor and a desire to exceed expectations 
  • Comfortable working with raw data sets to develop insights (i.e. spreadsheet skills)
  • A high standards bar for the quality of the product’s design and user experience
  • Able to make important decisions based on scarce or incomplete data
  • Excellent verbal and written communication skills
  • Growth mindset - not afraid to make mistakes, try new things, and keep learning!
  • Experience working with engineering teams and /or a technical background yourself
  • A high degree of organization 
  • Use Agile methodology to participate in backlog grooming, sprint planning, standups
  • Experience working with Jira
  • Bachelor's degree preferred
Employee Benefits:
Full-time team members at UpKeep receive stock options, paid holidays, unlimited vacation/sick time, 401(k), 12-week paid parental leave, affordable health insurance options, FSA, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. 
The Company:
UpKeep was founded by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a process engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the workflow and productivity of the technicians he was working with. He was determined to build on this vision— so he quit his job, learned to write code, and created the first version of UpKeep in 2014 while living in his parent's garage.
Today, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors are modernizing the way thousands of businesses around the world maintain their facilities and equipment. Customers love UpKeep's mobile-first application because it gives them the ability to manage work orders on the go. We're replacing tedious paperwork and cumbersome spreadsheets so technicians can focus on the work that matters most.
UpKeep is a Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) software geared for technicians in industries like manufacturing, healthcare, food production, transportation, fitness, education, hospitality, government, utilities, and construction. We've raised $50 million in VC funding following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. With over 1,500 positive customer reviews, we are rated #1 on Gartner, G2, and Capterra. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate is discussions, webinars, podcasts, and courses.
Visit our website to learn

UpKeep Technologies Inc. is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category. Please let us know if you need accommodation due to disability. We celebrate our inclusive work environment and will always strive to create a diverse and equitable workplace by hiring people from all racial, ethnic, and socioeconomic backgrounds.
Job region(s): North America
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