Senior Product Manager - Product Analytics

United States (Remote)

Full Time Senior-level / Expert
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Senior Product Manager - Product Analytics

About HashiCorp

HashiCorp is a fast-growing startup that solves development, operations, and security challenges in infrastructure so organizations can focus on business-critical tasks. We build products to give organizations a consistent way to manage their move to cloud-based IT infrastructures for running their applications. Our products enable companies large and small to mix and match AWS, Microsoft Azure, Google Cloud, and other clouds as well as on-premises environments, easing their ability to deliver new applications for their business.

About the role...

The HashiCorp Cloud Platform (HCP) team is focused on moving all of HashiCorp’s commercial products to the cloud by creating and delivering them as a Software as a Service (SaaS) offering.  This shift to a cloud-centric delivery model creates opportunities and challenges related to the data generated on customer journeys through our products and their usage. As the Senior Product Manager for Product Analytics, you will be responsible for creating technologies, processes, and practices that can be leveraged by all the HashiCorp product teams to be more data centric in their decision making. You will make it easier for every PM and key business stakeholder at HashiCorp to reliably self-serve answers to their questions about customer behavior and product usage, by leveraging the wealth of customer and product data we generate. This is a unique opportunity to join a fast growing PM team focused on solving the tough problems in delivering services on top of the major public cloud platforms.  

In this role you can expect to...

  • Own the creation and maintenance of self serve tools (Looker dashboards, Tableau visualizations etc.)  that will enable the PM organization to be more data centric in their decision making
  • Engage deeply with the HashiCorp product teams to understand their journey to the cloud and help create the right data pipelines to capture those journeys
  • Be a champion for discovering product insights through data analytics 
  • Participate in detailed planning and prioritization exercises jointly with engineering
  • Develop a long term vision and roadmap for product analytics at HashiCorp

You may be a good fit for our team if you have...

  • Proficient in the use of analytics and visualization tools (Heap, Mixpanel, Looker, Tableau etc.)
  • Deep knowledge of SaaS infrastructure products and public cloud platforms
  • Experience working with technical products with developers as a primary product audience
  • Experience in a PM role with a B2B SaaS product
  • Strong communication skills with an emphasis on written communications
  • High levels of customer empathy and a passion for using numbers to understand how customers adopt and use products

HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be. #LI-LB1 #LI-REMOTE

Job region(s): North America
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