Senior UX Researcher (remote)

Washington, DC

Full Time Senior-level / Expert
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This is a remote position.

Ad Hoc is a digital services company that helps the federal government better serve people. Our team of experts from across the commercial industry and government brings the modern skills necessary to help agencies transform public services into digital services. Our work enables agencies to meet the needs of their users while closing the gap between consumer expectations and government.

We're looking for a driven, organized, and passionate Senior UX Researcher to guide our teams in delivering the very best digital services for the American people. The ideal candidate wants to make a difference, cares about making technology work for people, and enjoys speaking with a diverse range of people. Your work will improve the lives of people interacting with the US Government. As part of our team, you will work with small teams of designers and engineers to help deliver web applications and services.

 Requirements

  • Our Federal contracts require that you be a U.S. Citizen to be eligible for employment.
  • All work must be conducted within the U.S.
  • As a contractor to the federal government, all hires may be required to complete additional background screenings at the time of hire or any time thereafter as requested.

What You'll Do

  • Plan and facilitate feedback sessions based on product team’s questions and goals
  • Prioritize research projects based on team needs and goals, balancing research team capacity
  • Plan and facilitate collaboration between researchers, product team members, and stakeholders
  • Plan strategy for outreach to find feedback participants
  • Provide mentorship and guidance to newer researchers on the team
  • Participate as a stakeholder / user in product development for in-house user research management system

What You'll Bring

  • A Bachelor's Degree and a minimum of 5 years experience planning and facilitating a range of research types from usability testing to exploratory discovery projects
  • Experience collaborating with technology product teams, including product managers, designers, and developers in research
  • Problem-solving skills making tools and techniques work for projects, and adjusting when unexpected things go wrong
  • Experience with quantitative methods such as surveys, tree testing, etc
  • Strong organizational and communication skills
  • As a contractor to the federal government, all hires may be required to complete additional background screenings at the time of hire or any time thereafter as requested. 
  • Knowledge of or experience with accessibility
  • Experience with Government work or technology

Benefits

  • Company-subsidized Health, Dental, and Vision Insurance
  • Vanguard 401K Plan
  • Unlimited Vacation
  • Continuing Education/Annual Conference Attendance Stipend

Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

 

Job region(s): North America
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