Senior Data Analyst, Product Insights

United State (Remote)

Full Time Senior-level / Expert
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Senior Data Analyst, Product Insights

About Pantheon

Pantheon is the only WebOps platform built from the ground up for agility. We help our customers win, where the digital experience starts and matters most - their websites. We empower teams of developers, marketers, and IT professionals to focus on delivering business results while Pantheon handles uptime, performance, scalability, and security. We are the fastest growing Drupal and WordPress platform in the world, powering over 300,000 sites and serving billions of pages every month.  Happy customers include some of the most recognized names in high tech, higher education, and NGOs, such as Patch, Apigee, UC Berkeley, Harvard University, Google, Docusign, docker and the United Nations.

With 35% of the web running open-source and significant investments in a $200 billion total addressable market, we are growing aggressively into a huge market opportunity and looking to expand our analytics organization. 

The Role

Pantheon’s core company values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

We are seeking a Senior Product Analyst that is open to work remotely or from our San Francisco office. Your skills and expertise will play a key role in data informed decision making by becoming the voice of our customers - speaking through how they interact and use our product offerings. Your work will play a key role in defining our product roadmap and driving growth as we create the WebOps category, allowing for marketers and developers to better collaborate and increase the speed of publishing websites. 

Cool Stuff You'll Do

  • Become a primary thought partner for our SVP, Product and our Product organization to drive data informed decision making. Ask difficult questions, and proactively provide the insights to help answer them.
  • Analyze and monitor the performance of product launches and experiments, communicate clear, complete, and actionable findings; and make recommendations to optimize for actions that drive impact
  • Partner with product managers to quantitatively understand problems and potential solutions; analyze disparate data sets in creative ways to generate new insights
  • Collaborate with cross-functional partners to tackle challenges where product data and broader business data intersect
  • Help grow and scale our analytics efforts. You’ll be a key early member of the team and will help set the direction to help enable growth and better informed decision making. 

What You Bring to the Table

  • Exceptional critical thinking and analytical ability paired with strong technical skills
  • Proven experience building relationships with business stakeholders, and using those relationships to help solve their challenges 
  • Strong SQL abilities and data analysis skills 
  • Expert knowledge of experimentation and testing frameworks
  • The ability to see the forest and the trees: solve near term problems while keeping an eye on the long term product vision
  • Take ownership seriously - hold yourself accountable to deliver and build trust with your partners. You thrive in fast-paced environments and while managing multiple work streams.
  • Experience with multiple families of analytical tools including BI tools such (i.e. Tableau, Looker), testing platforms (i.e. Optimizely, SiteSpect, etc), and product analytics platforms (i.e. Amplitude, Google Analytics, Pendo)
  • You are a skilled data storyteller who can drive action through insights

Bonus Points for

  • Having helped to grow or scale an analytics function previously 
  • Experience with a scripting or statistical language such as Python or R
  • Working in matrixed reporting relationships 
  • Experience at a rapid growth company 
  • Experience with Product Led Growth business models 

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

  • Industry competitive compensation and stock option plan
  • Unlimited time off and sick days
  • Full medical coverage (medical, dental, vision)
  • Top-of-line equipment
  • Fun at WordPress and Drupal community events
  • Extra benefits like a stipend for reading books and your work-outs and a whole suite of paid apps for mental as well as physical health and wellbeing
  • Events and activities both team-based and company wide that inspire, educate and cultivate 

Pantheon is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.

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