Senior Product Leader, Transitions

Remote

Full Time Senior-level / Expert
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PointClickCare
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PointClickCare is the leading North American cloud-based healthcare software for the acute and long-term and post-acute care markets. For over 20 years, the company has held the same vision – to help the world care for vulnerable populations. Since its inception, PointClickCare has grown exponentially with over 1,700 employees today all working towards impacting the lives of millions. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Culture, PointClickCare leads the way in creating cloud-based software. With its recent acquisition of Collective Medical, PointClickCare solidifies its position as a high growth healthcare software provider, serving over 21,000 long-term and post-acute care providers and over 1,300 hospitals. Their shared mission to support vulnerable populations is allowing PointClickCare and Collective Medical to connect disparate points of care at scale faster than anyone else in the market.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Position Summary:As the Senior Product Leader on the Transitions team, you will lead the product vision, GTM strategy, and overall roadmap for your assigned portfolio of post-acute transitions products. Each year, millions of patients transition across PointClickCare settings and you will play an instrumental role in enabling the organization to bring new solutions to market that transform the way healthcare is provided.This is a highly collaborative and influential role, where you will be responsible for building and driving the strategy of PointClickCare’s applications, both B2B and B2C. You are data and insight driven, passionate about solving complex problems, and you have a proven track record of aligning cross-functional teams towards common goals. In this role, you will help drive the future development of our post-acute transition products, including patient and family facing applications, clinical tools for discharge management, and patient referrals.  Additionally, you will interface with the PointClickCare partner ecosystem to build an avenue for B2B2C solutions.

What you will be doing:

  • Leading the vision, strategy, and execution for your products
  • Building and managing strategic relationships with internal product consumers, Go-To-Market teams, and external stakeholders
  • Prioritizing and synthesizing research into clear, actionable product strategy and building consensus around the strategy with senior leadership
  • Communicating roadmap and strategy to all stakeholders to align on outcomes
  • Working with Engineering, UX, and Product teams to drive product development through planning, definition, development, and testing
  • Using metrics to measure success of products through pilot and in-market
  • Working with marketing and sales to build product marketing, positioning and messaging
  • Working with implementation and operational teams to ensure customer success
  • Managing development with partners and vendors as a part of an overall product delivery strategy

What you bring to the team:

  • Product Management experience, preferably in a SaaS environment
  • Demonstrable success in healthcare analytics, informatics or business intelligence
  • Proven track record launching software products at scale.
  • Experience in CRM/Lead management, consumer facing portals, or mobile applications
  • Experience in post-acute clinical settings or software development
  • Ability to prioritize across multiple projects and stakeholders, and influence teams towards a single, cohesive vision
  • Experience managing software products through the entire product lifecycle with solid product fundamentals
  • Experience within an Agile/Scrum environment
  • High adaptability or experience in an incubation or "startup" culture
  • Strong listening, communication, collaboration and presentation capabilities
  • Preference for some experience or familiarity with the cross-continuum challenges in the healthcare and interoperability market
  • Bachelor’s Degree in business, computer science/engineering, or a healthcare-related related field of study
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
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Job region(s): Worldwide/Anywhere
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