Technical Program Manager

United States - Remote

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·         The Technical Program Manager will be responsible for managing technical projects or programs, working closely with external partners, engineers and technical staff to design and launch projects, and communicates with senior management on status, risks and change control.·         The ideal candidate will work with product management to define strategy and requirements·         The Technical Program Manager II will be primarily tasked with supporting projects of importance to Rackspace’s Global Technical Support Linux department including internal projects such as infrastructure, systems and tools that are essential to providing services to Rackspace customers. ·         The Technical Program Manager II will be a key component of the Engineering and Automation function who will be responsible for proactively seeking out opportunities to leverage the resources available to them to deliver on Rackspace goals and initiatives.      

You Will:

  • The Technical Program Manager II will be working with the GTS Linux Automation and Engineering department to support projects undertaken

You Have:

  • 2-4 years of experience as a Program Manager with a total of 5 years experience in a related role required-Preferred background in program management relating to Linux
  • Work closely with software engineers, product managers to get high-quality products built, tested, and released on time.
  • Identify and manage risks, making sound judgments about quality, and stopping (or speeding up) production at the right time
  • Gather requirements and define the scope of the project
  • Find resources, manage resource allocation for projects
  • Develop a plan and schedule, with well-defined milestones
  • Work with Software TPMs to develop and track release milestones and schedules
  • Manage communication of progress/status within the core team and external to the team
  • Excellent understanding of software development lifecycles
  • Excellent proficiency with SCRUM and Agile project management
  • Proficiency working with systems such as GitHub, Jira and ServiceNow
  • Strong technical documentation skills
  • Excellent communication skills.
  • Experience with production data centres, operating systems, and platform hardware is highly recommended
  • Experience managing multiple international projects and people acting as a technical lead.
  • Proven ability to work on assignments that require data evaluation, recommendation development, and decision making
  • A strong sense of focus and excellent attention to detail while working in a very fast-paced environment


  • High school diploma or bachelor’s degree in Computer Science degree or equivalent experience required

About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.  Position is available for remote work in the following states unless otherwise specified. Alabama, Arizona, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Job region(s): North America
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