Registered Nurse (RN) - Triage Support

Austin - Remote

Applications have closed
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Babylon Health

We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant.
To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available.
At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us.
We serve millions, but we choose our people one at a time…
We are looking for a motivated Registered Nurse who thrives in delivering care in an innovative tech environment. This position will support our patients via telemedicine, working alongside our providers and support staff. This is an ideal opportunity for those seeking to aid in the continued expansion of telemedicine globally. We are an amazing team that works hard to support each other.


  • Respond to COVID-19 clinical triage chats (online) 
  • Apply a COVID-19 specific triage protocol and direct as appropriate to ED or telemedicine consult, or provide standardized clinical advice for home isolation and monitoring
  • Support patients with a person-centered approach, acknowledging the unique circumstances of the current pandemic and the questions/fears that arise
  • Work as part of a cross-disciplinary remote team to triage non-COVID-19 related concerns as clinically appropriate (e.g., anxiety referred to Behavioral Health team)
  • Work with non-clinical support agents who will handle standard agency (CDC, WHO, etc.) recommendations and Babylon in-app resource navigation
  • Documents notes appropriately in the record of choice
  • Review clinical cases with supervising physician as appropriate
  • Assist in care coordination to ensure our patients are cared for in a timely manner
  • Act as a resource for the broader care team within your scope of practice


  • A Registered Nurse (BSN preferred) with 3+ years of experience in outpatient care, urgent care, or behavioral health
  • Available and eligible for licensure in all 50 states. We will provide assistance in obtaining those licenses.
  • Hardworking and detail oriented, with the ability to problem solve, reaching out for help/support, and function independently within your scope of practice.
  • Ability and interest in learning new technologies to enable patient care 
  • Active licensure in NY & CA at a minimum upon hire


  • Competitive compensation, including bonus
  • Benefits include medical insurance, vision, dental coverage and PTO
  • The chance to create a better healthcare experience for every person on Earth
  • Opportunity to grow with our company, and expand into a broader role as you and the team sees fit
We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all Babylonians can progress their careers. We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.
At Babylon, we have Power of Diversity groups (PODs) to drive positive engagements that create and foster a diverse and inclusive environment and we seek to recruit, develop and retain the most talented people from a diverse pool of candidates.
Our mission is to put an accessible and affordable health service in the hands of every person on earth. Diversity and inclusion play a key role in helping us bring this mission to life and create a true sense of belonging for all.
Job region(s): North America
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