Senior Product Manager, Machine Learning

Ottawa/Canada - Remote

Full Time Senior-level / Expert
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Posted 1 week ago

Who we are and what we do

Momentive (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower ​decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Ultimately, the company’s vision is to raise the bar for human experiences by amplifying individual voices. Learn more at momentive.ai.

More about our Machine Learning Team

Join Momentive’s Machine Learning Team and drive our ML platform strategy. Our team consists of machine learning engineers and data scientists who are passionate about optimizing and innovating across Momentive’s product portfolio using machine learning.

What we're looking for

As a Sr. Product Manager, you will drive the development and adoption of ML capabilities that scale across Momentive’s suite of products. You will tap into your business and technical skills to deliver customer benefits by identifying high impact ML opportunities, engaging the right team members, and accelerating adoption.

You will

  • Drive ML product strategy and lead teams toward the vision of a ML-driven platform
  • Develop ML product/platform roadmap and requirements working with cross functional teams to execute by planning and managing expectations with stakeholders across the company
  • Deliver key ML features and capabilities from concept-to-launch
  • Analyze data and developer feedback to understand needs, reduce time to onboard and build on the platform, and improve overall stakeholder experience
  • Prioritize between focusing on existing versus new customers and between features, architectural improvements and operational excellence
  • Define a set of success metrics to measure customer satisfaction and business impact and utilize them in decision-making
  • Lead us through change, evolution, and growth.

You have

  • 4+ years of Product Management experience
  • Knowledge of technical infrastructure needed for training and deploying machine learning products
  • Familiarity with machine learning strategies to solve customer problems
  • Experience managing a complex set of products at different stages of their lifecycle and communicating the complexity simply and cleanly
  • Demonstrated ability to drive impact through cross-functional leadership
  • Effectively balance short-term goals and long-term vision
  • Strong collaborator, you love helping product managers, engineers, designers, and other teams around you do their best work
  • Ability to deal with ambiguity, change, and shifting priorities

What we offer our employees

Momentive is a place where the curious come to grow and shape what’s next. By embedding inclusion into our processes, policies, and culture for our 1,400+ employees across North America, Europe, and APAC, we’re building a workplace where people of every background can excel. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals.

Momentive is featured as a Glassdoor 2021 Best Place to Work and National Capital Region's Top Employer in Canada (2021). In 2020, Momentive was recognized as a top place to work by Glassdoor Best Places to Work, Fortune Best Places to Work in the Bay Area, Parity.org’s Best Companies for Women to Advance, and National Capital Region’s Top Employers in Canada. Momentive has consistently been recognized by Great Place to Work® and Fortune as a top workplace since 2018, and we have also won numerous awards as a leader in global survey software, including being named among the G2 Best Software Companies, CNBC's Disruptor 50, and the Forbes Cloud 100. 

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Learn more about our diversity, equity, and inclusion efforts here. 

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Job tags: AI Cross-functional Excel Machine Learning ML Product management Training
Job region(s): North America
Job stats:  1  0  0
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