Manager, Corporate Onboarding


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Posted 1 month ago

At Notarize, we’re pulling the future closer. As the first company to complete a legal online notarization, online mortgage closing, online will, online auto sales, and countless other critical transactions, we’re proud of our role in bringing industries into the digital age. 
Our business has grown exponentially (over 600%) in the past year, as companies in a wide variety of industries look to us to help their customers get crucial legal transactions processed remotely. We’ve been dealing with a number of challenging (but interesting!) scalability issues, as more and more global enterprise companies look to Notarize to help them speed up business processes and provide better customer service in a new, fully-remote world. We’re building the team that will operate a critical platform company in tomorrow’s economy. Come join us! If you want to help customers fundamentally change the way their businesses operate then we should talk. Our mission is to drive long-term value for Notarize’s customers (and for their signers) through tailored consultation on product and industry best practices. The Global Learning & Development team at Notarize is responsible for planning, developing, executing, and measuring dynamic and engaging learning programs for all employees to aid in their personal and professional development and growth.    Reporting to the VP, Learning & Development, this role will be responsible for the development, management, and evolution of new employee onboarding programs. The right candidate will balance the needs of our growing, fast paced organization with a thoughtful, thorough, and well-designed learning approach.

What you’ll do as Manager, Corporate Onboarding at Notarize:

  • Foster a seamless and positive onboarding experience that solidifies each new employee’s decision to join Notarize.
  • Act as an ambassador to new hires and facilitate the introduction to relevant learning for both the organization and their role.
  • Build relationships to create a sense of community and cohesion. Orchestrate fun, engaging networking and team-building events. 
  • Partner with key stakeholders cross-functionally to understand learning needs by department and role.
  • Utilize adult learning principles and cutting-edge best practices to drive program effectiveness and adoption. Research and utilize a variety of modalities (ILT, VILT, eLearning) to drive new hire engagement and experience.
  • Liaison with HR/recruiting on hiring cycles and employee onboarding.
  • Manage new employee training communications and logistics. 
  • Challenge and hold new hires accountable for meeting training goals.
  • Design and distribute New Hire onboarding kits pre-hire.
  • Design process to collect attendee feedback and continuously improve the new employee onboarding program. Implement metrics and KPI’s to ensure new hire performance thresholds are tracked and achieved.

What we’re looking for:

  • 3 - 5 years of related experience in successful delivery and ownership of training or onboarding programs.
  • Proven success in creating, developing, and delivering virtual and/or in-person training programs preferably for a technology organization.
  • Exceptional communication, presentation, and facilitation skills.
  • Motivated self-starter. Dynamic, outgoing, warm, and welcoming, with high emotional intelligence.  
  • Meticulous attention to detail.
  • Strong business acumen to establish credibility and build rapport with stakeholders throughout the organization.
  • Strong analytical skills including gathering, assessing, and presenting data in meaningful and persuasive formats.
  • Familiarity with eLearning authoring tools such as Articulate360, Rise, Camtasia, Prezi, etc. a plus.
  • Ability to teach and coach in a clear, concise manner.  
  • Strong project management skills. Demonstrated experience managing complex projects and/or programs.
  • Proven ability to work independently and in a team environment.
  • Events or hospitality experience a plus.

Some of our benefits:

  • Competitive salaries & equity
  • Heavily subsidized medical, dental, and vision
  • 401k with 4% match
  • Unlimited PTO & flexible work schedules
  • Fully-distributed team: work from anywhere in the U.S.
  • Paid parental leave
  • Annual budget for personal learning & development
  • Small, cross-functional teams
  • Strong emphasis on collaboration & mentorship
  • Paid lunches (through Grubhub) + regular Lunch & Learn sessions 

Our core values:

  • Solve Problems That Matter: We serve some of the most important moments in people's lives. It's a responsibility we embrace by focusing obsessively on the issues that will have a quantifiable impact on our customers and our company growth. 
  • Yes Before No: We are optimistic about our ability to change lives by transforming outmoded processes. We believe our efforts can create a better future, and it is our attitude that will allow us to pull that future closer.  
  • Start With Why: We don't presume to understand the intentions of the people around us, whether coworkers or customers. We ask honest questions and listen to feedback in order to gain insight, build trust, and create memorable experiences. 
  • Stamp Together: We create a strong team and a welcoming workplace by valuing diverse perspectives. Every role in our organization is supported and valued equally, without regard to location or background.
Notarize is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We'd love to hear from you. 
Job tags: Cross-functional Customer service HR Project Management Recruiting Research Training
Job region(s): Worldwide/Anywhere
Job stats:  7  1  0

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