Educational Services Project Manager - Certifications

Remote, WA, USA

Applications have closed
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Snowflake Inc.

Posted 1 month ago

There is only one Data Cloud. Snowflake’s founders started from scratch and designed a data platform built for the cloud that is effective, affordable, and accessible to all data users. But it didn’t stop there. They engineered Snowflake to power the Data Cloud, where thousands of organizations unlock the value of their data with near-unlimited scale, concurrency, and performance. This is our vision: a world with endless insights to tackle the challenges and opportunities of today and reveal the possibilities of tomorrow.

We are looking for an elite Certification Exam Development Program Manager to manage the exam development process for Snowflake’s industry professional certifications, the SnowPro Certification program. This person must have a passion to solve unique world-changing technology problems who is a self-starter and thrives in a fast-paced, fun, ambitious environment and is comfortable with ambiguity.

As a Certification Exam Development Program Manager, you will work in Snowflake’s Certification team to design, develop, deliver, scalable certification exams that are technically accurate meeting high quality standards. This role will work closely with subject matter experts, the education content development team, and external stakeholders to define certification requirements and ensure the program is meeting industry standards. 

The person we’re looking for shares our passion about reinventing the data platform and thrives in a dynamic environment. That means keeping up-to-date on the ever-evolving technologies for data and analytics in order to be an authoritative resource for Snowflake, System Integrators and customers. This is a cross functional role with the opportunity to collaborate with a broad variety of people both inside and outside the organization. 


  • Facilitate exam development workshops with subject matter experts, including: Test design/job task analysis, item writing, item technical reviews, and standard setting 
  • Train subject matter experts on exam development best practices and Snowflake’s style guidelines
  • Continually strive to create meaningful certification exams efficiently that are respected within the technical industry 
  • Drive enhancements and operationalization of exam development processes, including managing workflows, assignments, and collections while maintaining exam security by protecting content and managing item banking access 
  • Responsible for the publishing process and maintenance of exam forms
  • Recruit subject matter experts and create opportunities for engagement
  • Work with psychometric and exam delivery vendors to ensure exam questions meet statistical and content thresholds
  • Collaborate with Product, Engineering, and Marketing to make sure Snowflake’s Certifications are up-to-date with platform releases
  • Design resources for preparing individuals to take the certification exams including, resource guides, and sample questions


  • Minimum 3 years of practical IT certification experience
  • Minimum 5 years of experience working with customers in an education, certification, or enablement role
  • University degree in education, computer science, engineering, statistics or related fields, or equivalent experience
  • Extensive knowledge of certification processes and standards
  • Extensive experience recruiting and working with technical experts
  • Experience publishing QTI or other test delivery language
  • Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos


  • Technical star on all aspects of Snowflake
  • Understanding of complete data analytics stack and workflow, from ETL to data platform design to BI and analytics tools
  • Skills in databases, data warehouses, and data processing
  • Experience running statistical analysis on datasets
  • Experience creating technical enablement materials or programs


  • Unique opportunity to work on a truly disruptive software product
  • Get unique, hands-on experience with bleeding edge data warehouse technology
  • Develop, lead and execute an industry-changing initiative
  • Learn from the best! Join a dedicated, experienced team of experts.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. 

How do you want to make your impact?

Job tags: Banking ETL Recruiting Security Statistics University degree
Job region(s): North America
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