NLP Research Engineer

Remote - US

Applications have closed
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Posted 1 month ago

At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our CX performance platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.
Researchers at ASAPP work to fundamentally advance the science of NLP and ML toward our goal of deploying domain specific real-world AI solutions, and to apply those advances to our products.  They leverage the massive amounts of data generated by our products, and our ability to deploy AI features into real-world use to ask and address fundamental research questions in novel ways.
We are expanding our research team and are looking for candidates with masters degrees, research experience in NLP or machine learning, outstanding communication skills, and strong software engineering skills. If you thrive in an environment of deep thinking, impactful research, and startup-paced execution, ASAPP is the ideal place for you.
As our operations keep growing, we encourage applicants from all locations in the US to apply. 

What you'll do

  • Develop and optimize NLP models for rapid iteration of our AI SaaS products
  • Build and maintain toolkits or infrastructure to accelerate NLP/ML innovation
  • Follow cutting-edge research in the field of natural language processing and machine learning

What you'll need

  • Strong software engineering skills
  • At least three years of applied NLP or ML experience, ideally for a software company
  • Familiar with at least one of the deep learning toolkits, such as PyTorch, Tensorflow and MxNet
  • Masters degree in Computer Science, Natural Language Processing or Machine Learning
  • Strong communications and interpersonal skills

What we'd like to see

  • Ability to work with a diverse team in a fast-paced environment
  • Peer reviewed publications in NLP, Speech or Machine Learning
  • Bonus - experience with large-scale production model training (Horovod, Ray, Parameter Server, etc.)
  • Bonus - experience with production model optimization (model compression, TVM, torchscript, etc.)
  • Bonus - experience with cloud computing infrastructure and software (AWS, Kubernetes, Docker, etc.)

Benefits & Perks

  • Competitive compensation with stock options
  • Comprehensive medical, vision, and dental insurance
  • 401k matching
  • Fitness and wellness stipend
  • Mental well-being benefits
  • Professional learning and development stipend
  • Parental leave, including adoptive and foster parents
  • 3 weeks paid time off (increases with tenure) and unlimited sick leave
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at to obtain assistance. #LI-DNI
Job tags: AI AWS Docker Kubernetes Machine Learning ML NLP PyTorch Research SaaS Stock options TensorFlow Toolkits Training
Job region(s): North America
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