ITSM Developer Lead


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Posted 2 days ago

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
We are looking for a talented ITSM Developer Lead/Manager to join our TechOps team. This role is critical to help build up the Incident Management tool solution, as well as the future ITSM tools like Change Management, Problem Management, and probably some Site Reliability related tools . It will include close cooperation with our TechOps team, internal Dev/Infra teams, as well as other parties.


  • Lead and drive solution of Incident Management and other ITSM & TechOps platforms. 
  • Provide guidance to the development processes and procedures, ensuring integration across a best practice framework.
  • Build the team by hiring the qualified DEV engineers and architects to further build and optimize the Incident Management solution. 


  • 5+ years of experience leading engineering teams and driving large-scale projects and products, in collaboration with product, design and commercial teams, to succeed.
  • ITSM tool development & project experience is a must. 
  • Strong experience in either the front-end, back-end, architecture and/or infrastructure, web services.
  • Experience with Jira Service Management/Grafana/Pagerduty is preferred.
  • Experience working for a tech start-up or scale-up is preferred.
  • Strong people (engineering) management experience, strategic team planning, chief solution architecture and technical cost, infrastructure designs and cost management.
  • Strong communication skills and can act as an advisor, coach, mentor, and partner all at the same time. Can represent the Tech team to ideate, plan, contribute with other key team leaders.
  • Have a track record of designing, developing and implementing complex, low-latency, and preferably transaction-based/B2C, mobile applications and/or web services.
Conditions• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry• Fast moving, challenging and unique business problems• International work environment and flat organisation• Great career development opportunities in a growing company• Possibility for relocation and international transfers mid-career• Competitive salary• Flexible working hours, Casual work attire
Job tags: B2C Back-end Blockchain Competitive salary Front-end ITSM Jira Mentor Mobile
Job region(s): Asia/Pacific
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