Salesforce Developer

Remote US/Canada

PagerDuty Inc. logo
PagerDuty Inc.
Apply now Apply later

Posted 2 days ago

Together we’re building a company that will endure and products people will love for generations to come.
We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.
Whether it’s conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.
We’re building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
PagerDuty is growing, and we are looking for an experienced, Salesforce Developer to help design and implement a world-class, global network. As a Salesforce Developer, you will help build and support PagerDuty’s growing business application environment – ensuring availability, reliability, and security for our users and critical business data.
Together with the other members of the business applications team, you will have the opportunity to re-define how PagerDuty, designs, builds, and maintains a growing suite of applications around the world. You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data, collaborating across various teams, and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives.

How You Impact Our Vision

  • Collaborate with various stakeholders to conceptualize, develop, interpret, and analyze requirements to align business process efficiencies and improvements with system functionality, and ensure the accuracy of information feeding into the CRM systems.
  • Develop custom solutions within Salesforce (Apex/Visualforce/Lightning Framework).
  • Verifying and regressions testing of new and existing functionality before release to end users.
  • Maintain and continuously improve Lead to Order process enabled with Salesforce, Zuora, Salesforce CPQ, SpringCM, Marketo, DocuSign and any other related sales & procurement enterprise applications.
  • Implement process improvements and automations through Apex to optimize and support processes.
  • Create and update documentation to assist with maintaining and triaging newly-developed applications and integrations.


  • 3+ years development experience for a medium to large scale, high availability, enterprise implementation.
  • Experience developing Apex triggers and both synchronous and asynchronous Apex classes.
  • Experience building rich user experiences with custom Lightning components.
  • Knowledge on coding best practices.
  • Experience in Salesforce Lightning Design System, SOQL & SOSL, and the Salesforce data model.
  • Proven collaborator, working successfully and building relationships across various teams including Sales, Sales Operations, Order Fulfillment, and Billing. 
  • Strong UI experience using JavaScript, jQuery, HTML and CSS.
  • Ability to successfully translate technical requirements into independent features for development.
  • Proficiency in developing unit tests with assertions for core functionality.
  • Self-starter and reliable team player with ability to deliver projects on-time.
  • Strong ability to thrive in a high-intensity, rapidly changing environment. 
  • Ability to successfully manage multiple projects simultaneously with a sense of urgency.


  • Experience with Zuora, Salesforce CPQ, Netsuite, Del Boomi or Mulesoft.
  • 1+ year experience with Agile Methodology.
  • Experience at SaaS company.
PagerDuty Offers:
- Competitive salaries and company equity- Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family- Generous parental leave- Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to paid holidays and ample sick leave- Opportunities to get involved in PagerDuty's Employee Resource Groups (ERGs) and other diversity initiatives. ERGs are self-organized, employee-run communities focused on advancing a sense of belonging and inclusion for all - members, advocates, and allies.- Paid employee volunteer time - 20 hours per year- Bi-annual company wide hack weeks
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. PagerDuty is for people. Meaning, we extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.  Should you require accommodation, please email and we will work with you to meet your accessibility needs.
Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.
PagerDuty uses the E-Verify employment verification program.
To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
Job tags: Billing CRM CSS DocuSign Excel HTML Integrations JavaScript jQuery Marketo SaaS Salesforce Security UI
Job region(s): North America
Job stats:  0  0  0
  • Share this job via
  • or