Messaging Operations Analyst

Remote - US

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Posted 1 month ago

About Attentive: Attentive is a personalized text messaging platform changing the way consumers interact with businesses and organizations. The company is one of the fastest growing startups in New York City and recently raised a $470 million Series E investment led by Coatue in March 2021. Other investors in Attentive include Bain Capital Ventures, Sequoia, IVP.  
We work with 3,000+ of the most innovative brands like Coach, Urban Outfitters, CB2, Pura Vida, Lulus, and Jack in the Box. Attentive was founded in 2016 by the co-founders of TapCommerce, a mobile marketing platform that was acquired by Twitter in 2014.
- Support all operations related to messaging operations - working with external partners, managing internal processes, and project managing messaging operations tasks- Develop subject matter expertise on Attentive’s messaging products with the ability to clearly communicate operational workflows to internal teams- Regularly audit and organize internal data points and tracking systems.- Take ownership of existing tools and processes such as securing phone numbers for clients, making proactive recommendations for improving upon them.- 0-1 years experience- 4-year Bachelor’s Degree- Keen interest in startups, software, and entrepreneurism- Loves working in fast-paced environments- Ability to navigate through ambiguity- Extremely detail oriented and organized- Experience navigating complex work processes, tight timelines, and changing teams- Comfortable learning new software (for data management and internal tools)- A strong growth mindset
Attentive is an Equal Opportunity Employer. We’re committed to diversity and maintaining a work environment that is free from harassment and discrimination. We’re committed to them because our core values demand it - values like Integrity First, Listening & Cultivating Discussion, and Default to Action. We believe in embracing “self” and that our true strength lies in the diversity of our employees. For this reason, applicants from all backgrounds are encouraged to apply, and will not be discriminated against on the basis of any protected status under federal, state, or local law.
Job tags: Mobile
Job region(s): North America
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