Network Growth Manager

Remote

Applications have closed

Who we are:

 As our co-founders transitioned from military to civilian life, they encountered barriers and inefficiencies navigating the most basic health and social services. Together, they set out to improve that experience for others. Recognizing that social care is essential for better health outcomes, they embarked on a mission to connect people to the care they need, when they need it, in communities across the country. Unite Us has developed an intuitive and seamless technology solution that goes beyond the traditional referral method. We work side-by-side with local organizations, and track data and outcomes to build coordinated care networks that support all aspects of community health. Unite Us is boldly changing the nation’s care delivery system. If you want to do well and do good, join Unite Us– we can build healthier communities together.

About the Customer Success Team:

The Network Growth Manager role exists within the Customer Success Team. This group is a highly collaborative, fast-paced, and evolving team responsible for implementing new networks and maintaining relationships with existing clients. Our style of partnership and support is hands-on and relationship-based; we are proud of the white glove service we provide to our customers. We are experts in bringing together communities of providers – both in and out of the software- and we extend that expertise to our customers every day. As a team, we are quirky, dynamic, and collaborative. We share a passion for the work we do and hold each other to a high standard of work ethic, but we also know how to have fun!

What You'll Do:

  • Create and implement scalable, strategic network growth initiatives on a national scale
  • Work closely with Network Health Managers to analyze network data to provide recommendations for network growth (i.e. increasing # of active organizations in network)
  • Contribute to expansion and market share by filling gaps in new and existing customer geographies by providing agnostic engagement bandwidth to facilitate workshops, strategy sessions, 1:1 partner conversations, etc.
  • Deliver best practices for workflows and engagement strategies, based on specific network use cases, innovative engagement approaches, and an understanding of related tools
  • Help achieve departmental scalability by providing ongoing support to network team through execution of identified strategies in an efficient and cost effective manner
  • Coordinating surge capacity with other team members such as the Senior Manager of Network Growth and Regional Network Directors.  
  • Assist with the development of systems, programs and educational materials that will maximize the Network Growth’s performance on all related program metrics

 

What's Required:

  • A natural relationship builder- you empathize with others and people like you
  • Excellent communication and presentation skills – you’re an active listener who can break down complex ideas and tailor your message to a specific audience
  • A strategic mind to see and problem and think critically to solve it
  • Demonstrated success managing complex projects and implementations with poise and confidence
  • Self-starter motivation with strong organizational and time management skills – you make things happen!
  • Both professionalism and determination- you build trust internally with teams by listening and communicating effectively
  • The ability to thrive in a variable and demanding startup environment - you are solutions oriented and highly adaptable
  • A passion for healthcare or human services

Education and Experience

  • Minimum 5 years in a business, public health, or social services environment

Environmental Job Requirements & Working Conditions:

  • This position is Remote, US-based, excluding Colorado, and serves networks nationally
  • This position requires 30% travel within your assigned region

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.

Job perks/benefits: Startup environment
Job region: Worldwide/Anywhere
Job stats:  2  1  0

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