Product Manager - Site Owner Experience

United States (Remote)

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Pantheon’s WebOps platform empowers marketers and developers to create, iterate and scale websites on the open web to reach billions of people globally. Learn more at

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About Pantheon

Pantheon is the only WebOps platform built from the ground up for agility. We help our customers win, where the digital experience starts and matters most - their websites. We empower teams of developers, marketers, and IT professionals to focus on delivering business results while Pantheon handles uptime, performance, scalability, and security. We are the fastest growing Drupal and WordPress platform in the world, powering over 285,000 sites and serving billions of pages every month.  Happy customers include some of the most recognized names in high tech, higher education, and NGOs, such as Patch, Apigee, UC Berkeley, Arizona State University, and the United Nations.

With 35% of the web running open-source and significant investments in a $200 billion total addressable market, we are growing aggressively into a huge market opportunity and looking to expand our sales organization.

The Role

As the Product Manager of the site owner experience, you define the product that greets our new registrants and showcases the ease of use and value of Pantheon to them. From registration, login, and user settings to site creation and transactional communication, you create thoughtful, intuitive experiences with an eye on product-driven growth and retention. You’re an engaged PM, ready to get your hands dirty and build strong relationships with your agile team of design, engineering, and project management partners. You’re also a great collaborator, excited to partner with marketing and user research as we dig in to how to deliver value to new target personas and promote collaboration across WebOps teams. You understand that the world moves quickly, and that we have a limited amount of time to make a meaningful impact. Most importantly, you are an avid learner, constantly seeking out new ways to understand the pain points our customers feel so that we can translate understanding that into delivering value to them. 

Cool Things You’ll Do

  • Create the product vision and roadmap for the site owner experience.
  • Prioritize product work, groom backlog, define requirements and acceptance criteria… all the product manager-y stuff.
  • Define, track, and analyze product success metrics that tie back to business value, for your area and for your launches.
  • Gather quantitative and qualitative insights from product use, our power user community, Pantheon clients & agencies, and internal teams to understand their pain points and underlying needs.
  • Be able to represent those needs to the company and externally as a trusted voice of the customer.
  • Lead an informed, inspired, and engaged agile team.
  • Document everything. For real. We are highly distributed; asynchronous communication is key. Love documentation.
  • Work with marketing, sales, and support to ensure impactful product launches.
  • Help make the Open Web a first class platform that delivers results!

What you Bring to the Table

  • Technical savvy - you’re comfortable and familiar with products targeting developers
  • 3-5 years of experience as a SaaS Product Manager
  • Experience leading products from inception to launch with business impacting post-launch iterations 
  • Demonstrated ability to use qualitative and quantitative data sources to inform product/project decisions
  • Integrity and honesty - you are a trusting and trusted individual
  • Resourcefulness and self-motivation with a strong sense of accountability
  • Exceptional attention-to-detail
  • Must be comfortable working with other teams to build consensus and alignment across a multi-disciplinary organization. 
  • Skilled in organizing and prioritizing competing time demands
  • Excellent verbal and written communication skills

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

  • Industry competitive compensation and stock option plan
  • Unlimited time off and sick days
  • Full medical coverage (medical, dental, vision)
  • Top-of-line equipment
  • Fun at WordPress and Drupal community events
  • Extra benefits like a stipend for reading books and your work-outs and a whole suite of paid apps for mental as well as physical health and wellbeing
  • Events and activities both team-based and company wide that inspire, educate and cultivate good times together

Pantheon is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.



Tags: Drupal Project Management Research SaaS Security User research WordPress

Perks/benefits: Competitive pay Flex vacation Health care Startup environment Team events

Region: North America
Country: United States
Job stats:  0  0  0
Category: Product Jobs

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