Phone and Ticket Customer Support - Shrink Wrapping System

Phone and ticket support for shrink wrapping products & on-site installation services.
Shift Hours:6 am - 12 pm PST Other availability preferred, should hours change
Commitment Expected:60 days
Requirement: Remote patch management and endpoint security software installed by ModSquad

The ideal applicant has:

• Customer Service background
• Phone/ticket support experience
• Technical Support Background
• Zoho Experience (preferred but not required)
• Doesn't have issues taking phone calls
• Loves to learn new products and become an expert

Reminder: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of being engaged on a project.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
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