SaaS Developer Relations

Remote US or Canada

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CloudBees

Reduce risk, optimize software delivery and accelerate innovation with CloudBees - the industry-leading DevOps technology platform. Build Stuff That Matters.

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Our Customers Develop Software at the Speed of Ideas

CloudBees is powering the continuous economy by offering the world’s first end-to-end continuous software delivery management system (SDM). For millions of developers and product teams driving innovation for businesses large or small, SDM builds on continuous integration (CI) and continuous delivery (CD) to enable all functions and teams within and around the software delivery organization to best work together to amplify value creation.
 
CloudBees is the continuous integration (CI), continuous delivery (CD) and application release automation (ARA) powerhouse built from the commercial success of its products and its open source leadership as the largest contributor to Jenkins and a founding member of the Continuous Delivery Foundation (CDF). With a globally distributed workforce of more than 500 employees, the company reflects the global nature of the DevOps movement. We believe in walking the talk! From startups with full-stack developers practicing NoOps to large Fortune 100 companies, CloudBees enables all software-driven organizations to intelligently deploy the right capabilities at the right time.
  
Over 3,500 of the world’s best known brands and over 50% of the Fortune 500, invest in CloudBees because of its ability to work across any cloud, in any development environment and to balance corporate governance and control with developer flexibility and freedom.
 
CloudBees is home to the world’s leading DevOps experts helping thousands of companies harness the power of “continuous everything” and putting them on the fastest path from great idea, to great software, to great business value.

CloudBees is looking for an individual to join the team in a SaaS Developer Relations role. This entrepreneurial person combines customer-facing activity, supporting prospects through their technical engagement, post-sales technical help and success, and deep understanding of DevOps / Software Delivery and the CloudBees product line. You will get exposed to the Product Management, Developer, Marketing, Sales, Sales Engineering, and Product Marketing orgs internally, collaborating closely with each on various projects. If you can write code but are looking for a role where there is a degree of client and prospect interaction, and you enjoy helping people solve problems and achieve their goals, this role is for you! If you love all of the above, but are unsure what role you want to take in a tech company later in your career, this role is especially for you as you will get broad exposure and be positioned to take the next step in your career while at CloudBees.

WHAT YOU'LL DO

  • Ensure our customers are happy and successful
  • Work with prospect and paying customers to understand their needs and help them get the most from CloudBees offerings
  • Work with Marketing and Product Marketing to run workshops, webinars, and build great content
  • Collaborate with Sales Engineers to build amazing demos
  • Work alongside Product Management to determine how to best solve our customer and user needs in future releases
  • Respond to technical inquiries from users and customers
  • Collaborate with Product Marketing to translate needs from users into detailed work plans that we can deliver in product

WHO YOU ARE

  • Strong technical and verbal skills
  • Must be able to write code and engage in technical discussions with prospects, ideally including experience delivering code/features, experience in Agile and DevOps processes
  • Capacity to act as an advisor and assist the prospects with any technical issues during an evaluation, by phone, email or web chat
  • Positive attitude and high degree of ownership
  • Desire to be great in your current role as well as advancing professionally
  • Thoughtful listener; able to learn from others, leverage input and ask great questions
  • A Computer Science or similar technical degree
  • At least two years of software development experience
  • Understanding of Jenkins, DevOps related software, and open source is preferred

WHAT YOU'LL GET

  • Highly competitive benefits and vacation package
  • Ability to work for one of the fastest growing companies with some of the most talented people in the industry
  • Team outings
  • Fun, Hardworking, and Casual Environment
  • Endless Growth Opportunities

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

Tags: Corporate governance Customer-facing DevOps Entrepreneurial Full-stack Jenkins Open Source Product management SaaS

Perks/benefits: Career development Startup environment Team events

Region: North America
Countries: Canada United States
Job stats:  0  0  0
Category: Dev Jobs

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