Community Manager with Japanese - Video Games

Katowice, Silesian Voivodeship, Poland - Remote

Full Time Mid-level / Intermediate
Keywords Studios Plc logo

Keywords Studios Plc

The end-to-end solutions platform for video games publishers and developers. Art, Development, Audio, QA, Localization, Customer Support. Discover more:

View all employer listings

Apply now Apply later

Keywords Player Support is a fast-growing service line of the Keywords Studios company that offers customer service positions in the exciting gaming industry! Pioneers & Leaders for over 20 years, we have been the premier international provider of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games, and transmedia content. We also provide services to online payment and virtual goods providers.

Due to our continued growth, we are looking for a creative and proactive Community Manager with excellent Japanese skills ready to join our awesome team.

Responsibilities

  • Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
  • Responding to comments and player queries in a timely manner.
  • Creating engaging content for social media.
  • Assisting the developer by forwarding them important information from all the issues you handle with customers.
  • Helping foster and maintain a safe and welcoming environment for a game community.
  • Moderating discussions and comments following set community guidelines.
  • Proactively suggesting new ways to grow and care for your community.
  • Creating and updating corresponding documentation and reports as needed.

Requirements

  • Excellent knowledge of Japanese, native level.
  • Very good English skills.
  • Excellent communication and writing skills.
  • Passionate about video games and social media.
  • Strong understanding and experience in different social media channels.
  • Experience managing or moderating an online community, either professionally or in your spare time.

Benefits

  • Work on interesting projects.
  • Possibility to grow within the gaming industry.
  • Salary depending on your profile and experience.
  • Friendly atmosphere.

Our recruitment team will conduct full online recruitment to accommodate those interested in applying.

Good luck and we look forward to meeting you!

Tags: Customer service Mobile

Region: Europe
Country: Poland
Job stats:  0  0  0
  • Share this job via
  • or

Other jobs like this

Explore more Remote Work and WFH career opportunities

Find open roles in Engineering, Design, Data, Marketing, Sales, Operations, Support and more, filtered by job title or popular skill, toolset and products used.