IT Manager


Full Time Senior-level / Expert
Vouch, Inc. logo

Vouch, Inc.

Vouch is a new kind of digital insurer that protects startups from mistakes, litigation and attack.

View all employer listings

Apply now Apply later

About Vouch:

Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.

Vouch is a new, technology-first insurance company backed with $160M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.

We're doing this by making insurance fast, responsive, and focused on our customers -high growth and innovative companies. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.


What does a work environment look like at Vouch?

Vouch is a Virtual First Workplace with office locations in SF, Chicago, and NYC. This role can be based anywhere in the U.S. as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time.) Although we’re open to remote, we have a slight preference for having our IT Manager based in the Chicago area.


Role Responsibilities: 

As the IT Manager, you’ll play a key role in helping to define the IT strategy of Vouch as we continue to grow the team. As we scale, you will play a key role in building new processes and continuously finding new ways to improve our IT infrastructure, key systems, and our IT Support Service organization. You will ensure we provide all Vouch team members with everything they need from an IT perspective to be effective in their roles. 


Job Duties: 

  • Lead day-to-day IT operations at Vouch 
  • Develop Vouch’s IT vision and translate it into actionable team goals and priorities
  • Advise on vendor software selection with key decision-makers and support onboarding of new vendors
  • Identify future challenges in the IT landscape and develop proactive mitigation strategies 
  • Operate the IT program within the agreed budget, communicate and advise on potential changes needed to the IT budget, and provide operational support for IT-related purchases.
  • Engage Vouch employees to gather requirements and teach best practices for using internal software services securely and efficiently


About you:

  • Minimum of 5 years of experience working in IT 
  • Expertise in administering Google Workspace (aka G Suite)
  • Experience administering internal communications and collaboration services like Slack and Confluence, including SAML configuration management
  • Proven technical writing and systems diagramming abilities
  • Experience managing external vendors and contractors 
  • Exceptional communication skills


Nice to have:

  • Experience with mobile device monitoring and management
  • Exposure to and passion for early-stage startups and/or high growth environments
  • A background in insurance or other regulated categories


Vouch provides a number of benefits to help you bring your best self to work:

  • Competitive compensation and equity packages
  • Health, dental, and vision insurance
  • Parental leave
  • Flexible vacation time (Unlimited PTO)
  • Wellness allowance ($80/month)
  • Technology allowance ($100/month)
  • Monthly Doordash credits ($80/month)


Vouch believes in putting our people first and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, and perspectives. We are an equal opportunity employer and celebrate the diversity of our growing team. 

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to #LI-Remote


Tags: Confluence G Suite High growth Mobile Recruiting Slack Stripe

Perks/benefits: Career development Competitive pay Equity Flex hours Flex vacation Health care Parental leave Startup environment Unlimited paid time off Wellness

Region: Worldwide/Anywhere
Job stats:  5  1  0
Categories: Dev Jobs Exec Jobs
  • Share this job via
  • or

Other jobs like this

Explore more Remote Work and WFH career opportunities

Find open roles in Engineering, Design, Data, Marketing, Sales, Operations, Support and more, filtered by job title or popular skill, toolset and products used.