Account Manager

Singapore, Singapore

Full Time Mid-level / Intermediate
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OFX

Make fast and secure international money transfers with OFX. 24/7 customer support with 8 offices around the globe.

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Company Description

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Job Description

OFX is looking for an Alliance Account Manager in Singapore to support continued growth in the region. You will work closely with the Alliance and Partnerships team to help drive new business in assigned territory. contacting, quantifying, enriching and nurturing an existing corporate lead base.

What you will be doing:

  • Manage new and existing relationships for the Singapore business by exposing partnership portfolio opportunities, pursuing new leads and fostering business relationships with strategic segments. 
  • Maintain strong pre-sales activities and adhere to internal sales process.
  • Actively engage and lead prospects through the pipeline, demonstrating how OFX can extend the partner’s business and provide incremental value to its clients. 
  • Define strategies to grow partners and end clients to mature revenue generating accounts.
  • Manage data for existing, new and prospective clients in Salesforce, tracking and recording activity.
  • Liaise with internal stakeholders to execute on growth strategies such as re-engagement, marketing and communication campaigns.
  • Support management and strategic initiatives which will enable the Asia team to deliver on market expansion and revenue targets.

Qualifications

  • 3-4 years of customer-facing, phone-based experience
  • Ability to identify customer needs
  • Ability to navigate challenging customer interactions
  • Salesforce experience is preferred but not essential
  • Excellent communication and interpersonal skills 

Additional Information

What it's like working at OFX


We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

  • Always keep learning. We offer LinkedIn learning programs, which all OFXers have access to. We offer a variety of other learning programs and host an annual Open Day to encourage cross functional and soft skill learning
  • Giving back, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, that OFXers can use together or individually
  • We promote an environment of reward and recognition, OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of channels and awards
  • Our Good Vibes employee-led committees organize events to keep our employees engaged inside and outside the office. Whether it’s participating in our weekly yoga class (now also on Zoom), office happy hours, end of year celebrations. Our team wants you to feel welcome!

At OFX, we are committed to fostering a diverse and inclusive workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that being an inclusive workplace is fundamental to our continued success.

We encourage you to apply if this role aligns with your career aspirations.

Tags: Customer-facing Interpersonal skills Salesforce

Perks/benefits: Career development Team events Yoga

Region: Asia/Pacific
Country: Singapore
Job stats:  7  2  0
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