Operations Supervisor

North Sydney, Australia

Company Description

Nine is Australia’s largest locally owned media company – the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want – across Publishing, Broadcasting and Digital.

Nine’s assets include the 9Network, major mastheads such as The Sydney Morning Herald, The Age and The Australian Financial Review, radio stations 2GB, 3AW, 4BC and 6PR, digital properties such as nine.com.au, 9Now, 9Honey, Pedestrian TV, Drive, subscription video platform Stan and a majority investment in Domain Group. 

Job Description

9Now is at the heart of Nine’s purpose and values - to shape culture by sparking conversations, challenging perspectives, and entertaining our communities. 9Now brings people together by offering a destination for consumers around Australia to live stream or stream on demand their favourite programs anywhere, anytime, on the device of their choosing.

The Australian Open delivers some of Australia's most iconic sporting moments and largest
audiences across Nine and 9Now. The 2023 Grand Slam takes place from January 16th - January 29th with 9Now to host every match, every court, live and free via our Pop-up channels.

9Now is looking for two Operations Supervisors to oversee a team of enthusiastic Operations
Assistants and help us deliver a world class live streaming experience to our audience and

The Operations Supervisors will be responsible for roster management, training, assigning courts and the overall performance of our team of Operations Assistants. The team will be responsible for monitoring Tennis matches, inserting advertisements and slates during breaks in play over the tournament.

There are two roles over a 3 week period from January 8th - January 29th. Successful
candidates will be issued a company laptop for the duration of the role and will require fast and reliable internet connection at home. The Operations Supervisors will be required to work from home as well as complete training in Nine’s 1 Denison Street office in North Sydney.


  • Rostering shifts and managing a roster based on match start and end of play
  • Training of the Operations Assistants in our Digital Ad Insertion Tool
  • Monitor court performance in real-time
  • Assign courts to Operations Assistants pre and during shifts
  • Ensure the quality of ad insertion timing
  • Insert advertisements into live Tennis matches
  • Insert appropriate holding graphics before, during and after tennis matches
  • Monitor live streams of Tennis matches
  • Identify and escalate issues as they arise



  • An interest in Tennis and Sport
  • Experience rostering a team on shift work
  • Experience supervising a team
  • Strong ability to manage time and prioritise
  • Strong time management skills
  • Strong communication skills
  • Proactive attitude
  • Ability to work within a team
  • Ability to work autonomously
  • Flexibility to work in a rotating roster of shifts morning, afternoon and evening during weekdays and weekends

If this role is for you, please express your interest and the successful candidates will be contacted.

Additional Information

Diversity and Inclusion:

At Nine, we are committed to fostering a workforce that embraces all aspects of diversity and inclusion and where practices are equitable to ensure our people experience a sense of belonging. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best. Should you require any adjustments to the recruitment process in order to equitably participate, we encourage you to advise us at the time of application.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, nationalities, backgrounds and cultures. 

Nine is committed to maintaining a safe and healthy workplace and doing what is reasonably practical to protect our people, including visitors to all Nine sites and events. 

Nine has introduced a Workplace Condition of Entry – COVID 19 Policy that requires all workplace attendees and participants to be fully vaccinated against COVID-19 before entering a Nine workplace (unless you have a valid medical exemption).  You will be asked to declare your vaccination status as part of the application process and provide evidence of this. This information will be treated in accordance with our Privacy Policy.

Disclaimer: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes


Tags: Training

Perks/benefits: Team events

Region: Asia/Pacific
Country: Australia
Job stats:  2  0  0
Category: Operations Jobs
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