Sr. Program Manager – Data

US, SC, Virtual Location - S Carolina

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Posted 1 month ago

Amazon Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Amazon Logistics (AMZL). These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

The AMZL NA Training Team is seeking a Senior PM, Data Analysis with a strong analytical skillset and ability to effectively communicate across multiple organizations. You will own the creation of a team of Business Analysists, Data Analysists, and Program Managers that create an infrastructure that increases visibility into current performance of all onboarding programs as well as guide the Training Organization to continuous improvement opportunities. The Senior Program Manager will look to identify and reduce defects, build reporting and tools, and by working with peers from various organizations to eliminate actions that don’t add value. This Senior Manager will also influence across teams to manage, prioritize and coordinate multiple streams of work.

To support this initiative, you must be able to think strategically, perform dive deep analytics, and communicate effectively with internal and external senior leadership. Excellent communication skills are required.

Key Responsibilities
· Has deep knowledge of core system technology in program domain and/or broad understanding of company systems/technologies. Applies this technical knowledge to invent, evolve, improve and simplify processes for the internal and external teams
· Consistently brings strong, data-driven business and technical judgment to decisions
· Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
· Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
· Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review
· Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
· Roll up your sleeves and do whatever is necessary; general manager / owner mentality
· Create, communicate, and manage budget for projects

Basic Qualifications

· Bachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics or related field
· 5+ years of professional experience defining program requirements and using data and metrics to determine improvements
· Experience with project management skills of breaking down tasks, simplifying roadmaps, establishing owners and timelines, and status reporting

Preferred Qualifications

· MBA and work experience in technical field is highly desired
· Intermediate to advanced knowledge of SQL, Perl, Unix/Linux, Visual Basic or other programming languages are a plus
· Ability to organize and manage multiple tasks simultaneously
· Excellent written and verbal communication skills complemented with the ability to problem solve independently.
· Excellent communication (verbal and written) and interpersonal skills, and an ability to effectively communicate with both business and technical teams
· Proven problem solving skills, project management skills, attention to detail, ability to influence others, and exceptional organizational skills
· Ability to deal with ambiguity and competing objectives in a fast paced environment

Job tags: Cross-functional Data Analysis Data-driven Linux MBA Perl Project Management Security SQL Statistics Training Unix
Job region(s): North America
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