Senior Network Operations Engineer

Budapest, Hungary

Full Time Senior-level / Expert
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Eurofins

World leader in food, environment, pharma product testing & agroscience CRO services; 61,000 staff across a network of more than 1,000 independent companies (940 laboratories) in 59 countries, offering over 200,000 analytical methods.

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Company Description

Why are we here?

You may not know our name but we can guarantee you know our work – all we do has a positive impact on life, health and the environment.

Eurofins is by your side every day, from the food you eat to the medicines you rely on. We work with the biggest companies in the world, making sure the products they supply are safe, their ingredients are authentic and labelling is accurate.

As a fast paced growing environment we are looking for natural born leaders that inspire passion in unique individuals and are not afraid to take risks in order to achieve goals.  Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success. We encourage independent thinkers who challenge the status quo and never accept the market’s or the company’s “usual way of doing things”

Job Description

As a Senior Network Operations Engineer, you will participate in the CoC Network as a member and own key topics relating to incident management, and will be responsible for global project management with regards to the CoC Network.

You will take an active role in the creation and review of all documentation relating to the CoC Network and any services within. And deliver all services following ITIL methodology for Service Creation, including IT Service Card, Standard Operating Procedures / Work Instructions, Training and Service Transition.

You will also:

  • A senior technical resource within the team who can manage complex networks including datacentres
  • Contributing to day-to-day network issues, including managing Critical issues to resolution and adjusting to priority requests to support the Business requirement
  • Conducting Network audit in the current environment to identify the gaps and challenges in the technology, team expertise, process, documentations etc. and deploying the service improvement plan
  • Supporting during the technical escalations / elevated support for maintaining service level agreements
  • Following ITIL methodology, and utilising the existing Eurofins Policies and Procedures, the mission of the position ‘Network Operations – Level 3” is to:
    • Design, validate and update the networking standards (as outlined in the ENNA [Eurofins Normalised Network Architecture] document), and all global and regional objects of which you are responsible, maintaining objectives regarding the general functional attributes, as a member of CoC Network
    • Configure and manage the corporate solutions for VOIP, load-balancing, end-point protection, corporate WAN reporting, VPN (including SSLVPN)
    • Manage the CoC Network ITSM queue consisting of:
      • Extensive triage and resolution of Network related Incidents (VOIP, Data, Application). Actively involved in troubleshooting and resolve the P1 and P2 Incidents in Eurofins Network landscape
      • Fulfilment of Network Requests like new device installation, configurations
      • Follow Eurofins Change Management Processes to own and manage the Network Changes from start to finish
      • Participate in SWOT analysis/Proactive Problem Management and contribute to the improvement of Network services’ health
      • Actively involve and complete the assigned Projects related to Network tools and Technologies. New site VOIP, Data integrations, Migrations etc.

Qualifications

Strong English Communication is required (Verbally and Writing)

Initial Educational background:

University Degree in Information Technology or comparable field 

General Technical Skills:

  • Minimum 8 years working in Information Technology with experience or specialization in:
    • High Skills and Extensive knowledge of networking and datacenter technologies, switching, routing, VoIP and high availability using Cisco components
    • High skills and extensive in a geographically diverse environment of LAN / WAN / WLAN topologies, Proxies, Load Balancers (A10 load balancer experience is preferred) and Network security technology especially:
      • Check Point
      • Cisco ASA
    • High skills and extensive knowledge of networking and DC Design and Architecture models
    • Desired knowledge of SD-WAN Technology Velocloud
    • High skills and extensive knowledge of QoS and queuing theory, traffic shaping, and policy management and other operational/engineering activities as required
    • High skills and extensive knowledge of MPLS, BGP/OSPF, Routing convergence optimization
    • Experienced with IPsec, Dynamic and Route Based VPN tunnels
    • High skills and extensive knowledge of VPN technologies like IPSEC VPN
    • Remote Access, Authentication (such as Radius/TACACS), Intrusion Prevention/Detection Systems (IDS), Cisco ACS server, Cisco ISE
    • Deployment and administration of various Cisco Solutions
    • High skills and extensive knowledge of Cisco Wireless controllers/LAPWAP/Autonomous AP and Hive manager with Aerohive access points
    • Experienced with Load Balancers like KEMP, A10 or F5
    • Experienced with Cisco Call manager and UCS
    • Experienced with Cisco ASR, Cisco ACI platform, Cisco Nexus
    • Experienced with Web Application Firewall technologies
    • Design and execute various Cisco Unity configurations and provide support to Unified Messaging
    • Working in a tightly controlled environment with regards to Change Management
    • Technical Documentation

 Specific Technical Skills:

  • ITIL-based Incident management experience
  • Networking Specifics:
    • All Layer 2 protocols, specifically:
      • Ethernet
      • IEEE 802.2
      • IEEE 802.11
      • SIP, H.323,MGCP,SDP
      • CAPWAP
      • Spanning Tree Protocol (STP), RSTP, MSTP
      • First Hop Redundancy protocol (HSRP, VRRP/GLBP)
      • Cisco Discovery Protocol (CDP)
      • DHCP relay configuration in switch and firewall
    • All Layer 3 Protocols, specifically:
      • IPsec Tunnel
      • EIGRP
      • BGP
      • OSPF
      • MPLS
      • QOS
  • Knowledge and experience with the management and configuration of Cisco switching devices and Cisco IOS, including Catalyst: 29xx, 3xxx and also Nexus devices like 5k,7k & 9k       
  • Knowledge and experience managing and configuring Cisco routing devices like 29xx,19xx,43xx
  • Deep knowledge and experience of firewalling technologies with a focus on Check Point technologies, accepted best practices; Next Generation Firewalling knowledge highly desirable

Additional Information

Want to know more about us?

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.

Tags: Entrepreneurial Firewalls Integrations iOS ITIL ITSM Life Sciences Manufacturing Project management Research Security Training Unity University degree

Perks/benefits: Startup environment

Region: Europe
Country: Hungary
Job stats:  2  0  0
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