Product Manager, Fintech

Canada

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Hopper
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Posted 1 week ago

À PROPOS DE HOPPER
Chez Hopper, nous avons pour mission de créer la société de voyage la plus centrée sur le client au monde. Nous tirons parti de la puissance qui découle de la combinaison de quantités massives de données et de l'apprentissage machine pour créer le premier marché du voyage mobile qui connaît la croissance la plus rapide au monde - un marché qui permet à nos clients d'économiser de l'argent et de mieux voyager.
L'objectif de Hopper est de réduire l'anxiété des voyageurs à toutes les étapes du processus, de l'achat jusqu’au voyage. En créant un marché du voyage transparent et des produits technologiques financiers uniques, basés sur des données et visant à assurer la tranquillité d'esprit, Hopper apporte une valeur ajoutée à chaque étape du voyage du client.
Hopper a lancé plusieurs produits fintech sur mesure qui exploitent nos immenses données de première main et de tiers pour créer des produits et une valeur qui n'existent pas ailleurs - notamment des billets remboursables et flexibles et un gel des prix. Grâce à ces offres, la croissance des revenus de Hopper a augmenté de 112 % malgré le ralentissement des voyages dû à la COVID-19.
Grâce à un financement de plus de 250 millions de dollars canadiens provenant d'investisseurs de premier plan au Canada et aux États-Unis, Hopper est prêt à poursuivre son accélération pour devenir l'entreprise de voyage axée sur le client qui connaît la croissance la plus rapide au monde.
Reconnue comme l'une des entreprises les plus innovantes au monde par Fast Company trois années de suite, l’application Hopper a été téléchargée plus de 50 millions de fois et compte plus d'un million de nouvelles installations par mois. L'application a reçu de nombreux éloges sous la forme de récompenses pour les mobiles, comme le Webby Award for Best Travel App of 2019. 
Venez décoller avec nous !

ABOUT HOPPER
At Hopper, we’re on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing mobile first travel marketplace -- one that enables our customers to save money and travel better.
Hopper’s goal is to reduce traveler anxiety throughout all stages of the trip buying and taking process. By creating a transparent travel marketplace and unique, data-driven financial technology products focused on providing peace-of-mind, Hopper adds value along each step of the customer’s journey.
Hopper has launched several bespoke fintech products that leverage our immense first and third-party data to create products and value that do not exist elsewhere - including Refundable and Flexible Tickets and Price Freeze. Thanks to these offerings, Hopper’s revenue growth is up 112% despite the travel slowdown due to COVID-19.
With over $250M CAD in funding from leading investors in both Canada and the US, Hopper is primed to continue its acceleration to becoming the world’s fastest-growing end-to-end customer-centric travel offering.
Recognized as one of the world’s most innovative companies by Fast Company three years in a row, Hopper has been downloaded over 50 million times and sees over 1 million new installs per month. The app has received high praise in the form of mobile accolades such as the Webby Award for Best Travel App of 2019. 
Come take off with us!


THE ROLE
Product Managers at Hopper are “smart creatives” that will take the Hopper app from a disruptive, startup product to being the global leader in mobile travel. As a Product Manager, you will work at the intersection of development, data science, and user experience, as well as have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions, or shepherding features through development - your contribution will be critical to Hopper’s current and future success. 
After helping users plan over 100 million trips through our Air product, we want to create a marketplace that is as data-driven and consumer-centric, for Hotels - guiding users to the best hotel deals for their own personal and unique travel needs. Whether it’s finding the best last minute deals for hotels, or finding a way to lock down the price for a stay at a luxury hotel, Hopper Hotels will do all of the legwork so the customer can plan their travel with ease. Product Managers for Hotels must be scrappy, creative, hands-on “doers” that can find innovative ways to build up the Hotels product and create a unique, differentiated experience for our users that no travel technology has been able to do before - are you up for the challenge? 

IN THIS ROLE, YOU WILL:

  • Manage a product roadmap for a set of features from inception through implementation; collect requirements, establish key performance metrics, craft the user experience, and drive execution
  • Collaborate closely with data science to experiment with pricing and experience for risk products in hotels 
  • Work with business leaders to help shape and drive business cases for product features 
  • Ideate and wireframe new features that will be in the hands of millions of users across the globe
  • Identify the essential qualities of each feature: what's important, what's not, how can we limit cost and risk?
  • Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution
  • Use good judgment to make appropriate trade-offs when scoping and specifying solutions, ensuring that anything we build adds value to the business and continues to delight our users

AN IDEAL CANDIDATE HAS:

  • Thrived in a consumer product role and delivered delightful features at scale
  • Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly
  • Experience with testing features iteratively and adjusting the roadmap based on testing feedback
  • An innovative and detail-oriented approach to problem-solving
  • The instinct to get on a whiteboard and explain their thinking, and even faster to document that thinking into expected use cases and user behaviors, driving UX for new features from start to finish
  • Exceptional ability to grasp, manage, and articulate complex systems
  • Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization
  • Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists
  • A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing
  • No ego. Strong focus on doing what is right for the customer and the company
  • Experience with mobile product development strongly preferred
  • Experience with GDS, CRS, airline, hotel and/or other travel systems a plus
AVANTAGES
• Une startup bien financée et établie avec de grandes ambitions, un salaire compétitif et des options sur actions• Plans d’assurance médicale, dentaire, invalidité et vie à 100% couvertes par l’employeur• Accès à un 401k (USA) ou à un régime d’épargne-retraite (Canada)

BENEFITS
• Well-funded and proven startup with large ambitions, competitive salary and stock options• Dynamic and entrepreneurial team where pushing limits is everyday business• 100% employer paid medical, dental, vision, disability and life insurance plans• Access to a 401k (US) or Retirement Savings Plan (Canada)
#LI-Remote#BI-Remote
Job tags: Competitive salary CRS Data-driven Entrepreneurial Fintech Machine Learning Mobile Stock options User Experience UX
Job region(s): North America
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