Manager, Security Awareness and Training


Full Time
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Planned Parenthood
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Posted 2 weeks ago

Planned Parenthood Federation of America (PPFA) is the national umbrella organization for the nation’s leading network of women’s health care providers, educators, and advocates, serving women, men, teens and families. Planned Parenthood Action Fund (PPAF) is the advocacy and political arm of PPFA. For over 100 years, Planned Parenthood has done more than any other organization in the United States to improve women’s health and safety, prevent unintended pregnancies, and advance the right and ability of individuals and families to make informed and responsible health care decisions.  
Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund ((PPAF) seeks a dynamic and effective InfoSec Awareness and Training Manager. This job reports to the Director, Office of the CISO in the Information Security division of PPFA. The Office of Information Security provides the strategy and implementation of the information security program that safeguards the data entrusted to Planned Parenthood by its patients, supporters, donors, and staff


  • The InfoSec Awareness and Training Manager will work within a multi-disciplined team to provide expertise to Planned Parenthood National Office and Affiliates on how to provide ongoing education, training and awareness on such topics as to protect data, ensure that accounts, devices, tools, and workflows are secure, and be alert to common threats and attacks. This role will apply conceptual models to the development/assessment of new projects or services. 


  • The InfoSec Awareness and Training Manager will identify, implement, and maintain information security training resources to appropriately protect PPFA National Office and Affiliate staff.
  • Ensure that our security awareness program meets all industry regulations, standards,
  • and compliance requirements, , as well as state and federal law.
  • Ensure that our security awareness program communicates our security policies and
  • requirements so that people know, understand and can follow them.
  • Assist in creating and maintaining InfoSec Standard Operating Procedures and provide
  • recommendations on information security process improvements with respect to
  • ensuring ease of understanding.
  • Work closely with key InfoSec colleagues to identify the top human risks to our
  • organization and the behaviors we need to change to mitigate those risks.
  • Develop and maintain a security awareness program that effectively changes these
  • behaviors so our employees act in a secure manner, reducing the most risk to our
  • organization.
  • Create a positive program that engages employees, to include focusing on changing
  • behaviors both at home and at work. Ultimately we want our employees to
  • demonstrate the same secure behaviors regardless of where they are or the devices
  • they are using.
  • Analytical work is effectively organized and delivered; well integrated with related work
  • of colleagues and within the anticipated expectations of internal customers
  • Structure and maintain this program to be long-term, so ultimately we are not changing
  • just behaviors but culture. This may include implementing refresher trainings,
  • knowledge tests, coordination of periodic updates (such as news bulletins, emails, etc.)
  • on information security best practices, and other methods to be determined.
  • Create a metrics framework that can effectively measure these requirements, including
  • both qualitative and quantitative metrics.


  • The InfoSec Awareness and Training Manager will engage with the InfoSec team, and
  • staff within both PPFA and Affiliates.
  • Strong communication skills to provide support directly to all levels of management and staff.
  • Comfortable interacting with both executive and general staff, and communicating with both technical and non-technical audiences.
  • Comfortable interacting directly and supporting Affiliate management and staff
  • Work closely with the PPFA InfoSec team to establish prevention, detection and mitigation techniques
  • Independent decision-making capabilities, especially in identifying means to help staff stay resilient against new and emerging means to undermine the security of PP.
  • Provide input to program development and assessment of program quality
  • Interact with clients/partners to facilitate assessment of needs and provision of services
  • Display practical knowledge of different message distribution techniques to ensure end user communities understand and continually apply the required behavioral change necessary to reduce the ‘human factors’ risk.

Knowledge, Skills, and Abilities (KSAs)

  • Bachelor’s degree or equivalent demonstrated experience and knowledge.
  • 4+ years of experience as a program manager in security, technology or other relevant vertical.
  • Knowledge of program and project management methodologies, practices and tools.
  • Experience in marketing and brand is highly desired, but not required.
  • Experience leading diverse, distributed technical and operational teams with strong meeting management, relationship building and negotiating skills; able to gain trust of diverse stakeholders.
  • Experience in digital or information security education curriculum development and implementation, particularly in how to both teach new skills or tools as well as how to maintain knowledge after a training, course, and/or workshop.
  • Experience in online training delivery platforms. Previous experience with Proofpoint is a plus.
  • Ability to assess the effectiveness of a training program, including implementing practical drills or exercises to test knowledge and/or other evaluation methods to determine whether an information security practice has changed.
  • Ability to translate technical information into easily understandable information for non-technical audiences.
  • Ability to develop and manage detailed project strategy and plans by coordinating with technical teams and multiple stakeholders to deliver projects.
  • Familiarity with Information Security technologies and concepts to include but not limited to strong authentication, network security, endpoint security, vulnerability management, information assurance, security operations, mobile security, privacy, and regulatory compliance.
  • Familiarity with creating and/or designing engaging and easily digestible presentations, newsletters, fact sheets and similar materials.
  • Strong, clear and concise verbal and written communication skills across all mediums and across all levels of the organization.
  • Ability to adapt, re-prioritize project work, and help drive the team’s focus as priorities shift or requirements change.
  • Right balance of being collaborative, open, and approachable while still being firm in facilitating progress and compromise.
  • Experience with information security training vendors, such as KnowBe4, Proofpoint
  • Security Awareness and Training etc preferred.
  • Must be well organized, motivated, and detail-oriented.
  • Ability to multi-task, prioritize and meet deadlines.
  • Must be able to complete a favorable background check.


  • As needed
  • Temporarily remote due to COVID
Starting Salary: 90k
Final offers for this job will be based on capabilities and will be made within the parameters of the PPFA compensation program. Total offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt in for Flexible Spending Account (FSA) and Transportation/Commuter accounts.   
We value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
PPFA participates in the E-Verify program and is an Equal Opportunity Employer
Job tags: Compliance HR InfoSec Mobile Project Management Security Training
Job region(s): Worldwide/Anywhere
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