Inbound Sales Development Representative

Remote

Full Time
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Calm
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Posted 3 weeks ago

About Calm

We have a simple mission at Calm: To make the world a happier and healthier place.   The heart of Calm is digital but the brand is expanding offline into a variety of products and services that bring more peace, clarity and perspective into people’s busy lives. We are building Calm into the Nike of the Mind. We believe Calm can become one of the most valuable and meaningful brands in the world.   Over 75 Million people have downloaded the app and we are growing by 100,000 new downloads a day. The company is profitable and headquartered in San Francisco, CA.   Calm was co-founded by Alex Tew (Million Dollar Homepage) and Michael Acton Smith (Mind Candy, Moshi Monsters, Firebox).  

Mission / About the role: 

Calm is launching its B2B business and we’re building our foundational go-to-market team. We are looking for an Inbound Sales Development Representative (SDR) to play a crucial role in qualifying new leads and distributing them across our SMB and Mid-Market Sales Reps. 

The ideal candidate would be a self-starter who is intellectually curious, willing to learn and hardworking. They are creative, passionate, and driven team-players. Day-to-day responsibilities include qualifying leads, routing them to SMB and Mid-Market Account Executives, and tracking various data points that will help optimize our inbound sales efforts. This is a great opportunity to learn the fundamentals of sales at a growth start-up. If you’re ready to do the best work of your life and be inspired by Calm's mission of making the world a happier and healthy place, join us for an adventure that will define your career.

 

Outcomes: 

  • Efficiently manage a high volume of inbound communications with leads 
  • Work inbound sales leads in an efficient manner and successfully manage and overcome prospect objections
  • Effectively educate and qualify leads to create sales-ready opportunities
  • Ensure a seamless hand-off of meetings to the respective sales team
  • Accurately follow the established pre-sales process and consistently use Salesforce to document prospect interaction ensuring efficient lead management
  • Collaborate closely with Marketing and Sales teams on developing new outreach strategies 
  • Maintain active engagement with leads using creative follow-up communication and ensure 100% satisfaction with all leads
  • Meet and exceed monthly and quarterly targets 

 

Competencies: 

  • Interest in beginning and growing into a career in Sales or similar business functions
  • Fluency in written and spoken English 
  • Passion for the mental wellness industry and an ability to speak knowledgeably about the space 
  • Clear written and verbal communication, a deep sense of empathy and a commitment to integrity
  • Excellent written skills with attention to grammar and tone
  • Critical reading and active listening skills
  • A self starter who can diagnose inefficiencies and optimise processes to maximise results
  • A commitment to learning, being adaptable, and having a great attitude
  • Consistent measurable over-achievement in past experiences

 

Nice-to-Haves: 

  • Experience with Salesforce, Outreach.io, ZoomInfo or LinkedIn Sales Navigator
  • 1-2 years of customer facing / sales experience
  • Previous success with selling into HR and Benefits teams is a plus
  • College Degree from a 4 year university
  • Fluency in another language 

 

Calm is deeply committed to diversity, equity and inclusion, both in our hiring practices and in our experiences as a Calm employee. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. 

Calm is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

Calm is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Calm’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.

   Benefits
  • Competitive salary and equity
  • Unlimited PTO
  • We pay your medical, dental, & vision insurance premiums
  • 401K
  • Commuter benefits
  • Life insurance and disability benefits
  • Apple equipment
  • Opportunity to work with a product focused on making the world happier and healthier
  • And much more!

Calm is deeply committed to diversity, equity and inclusion, both in our hiring practices and in our experiences as a Calm employee. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. 

Calm is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

Calm is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Calm’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.

Job tags: B2B College degree Competitive salary HR Recruiting Salesforce
Job region(s): Worldwide/Anywhere
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