Engagement: Comics-Related Community

Remote

Full Time Contract
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Posted 3 weeks ago

ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. 
Seeking Comic fans for a fantastic community-based forum for all fans. We will be providing engagement services on the community forums, and are looking for a stellar mod to join the team.
Minimum Hours requirement: 10+ hours per week

What You Will Do:

  • Comply with community rules and guidelines
  • Maintain a list of noteworthy issues/insights/questions
  • Take action on comments/discussion threads (responding, editing, locking, deleting) and user accounts (suspending or banning) based on established moderation procedures.
  • Flag and escalate questionable posts and situations for a staff member’s attention.
  • Occasionally post official updates and announcements as directed by internal Community Manager.
  • Actively engage on the forums as a representative of community team at the direction of the internal Community Manager.

The Ideal Mod:

  • is a fan of comics with knowledge of the client's properties
  • has superb written communication skills
  • is off-the-charts creative (creative writing experience is a bonus)
  • is reliable, proactive and level-headed
  • has experience in forums and moderation (think Reddit, Twitch etc)
Requirement: MSQ Security Software and Cato VPN
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
Job tags: Security
Job region(s): Worldwide/Anywhere
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