Marketing Data Analyst

Remote US/Canada

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PagerDuty Inc.
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Posted 4 weeks ago

Together we’re building a company that will endure and products people will love for generations to come.
We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.
Whether it’s conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.
We’re building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
Why We Need You
PagerDuty is looking for someone who can help us take our marketing analytics practice to the next level.  You speak the language of marketers as well as data engineers, translating business questions into technical requirements. You provide simple, easy-to-digest reports and insights that will help our global marketing team drive more leads, pipeline and revenue, while keeping an eye on ROI. 
Using Looker or ad hoc SQL queries, you’ll review everything from MQLs to ROI and everything in between. You’ll take the vast amounts of data available, and create easily digestible reports as well as written summaries/slide decks. Wherever possible, you’ll teach willing marketers how to answer their own questions with the flexible & filterable dashboards that you’ve built.  

Key Responsibilities - How You Impact Our Vision

  • Support the global marketing team with dashboards and reports, showing the performance of various channels, campaign types, keywords, and more.
  • Prepare weekly presentations on marketing performance that will help guide the teams’ tactics and investments.
  • Assist in the quarterly business review process.

About You - Minimum Qualifications

  • 3+ years experience working with marketing data sets (website data, campaign data, attribution data, etc.)
  • 2+ years experience using Salesforce CRM data 
  • 3+ years experience creating reports in a business intelligence tool like Looker, Tableau, Power BI or similar
  • 2+ years working with a language like DAX, LookML, R or Python
  • Intermediate to advanced SQL skills
  • Comfortable managing projects and working autonomously

Preferred Skills

  • Familiarity with marketing attribution models or third-party applications (e.g. LeanData)
  • Enterprise SaaS experience
  • Experience with Git / version control
  • Experience with Redshift, Snowflake or similar data warehouse
Are you interested in joining one of the fastest growing global technology companies? Then apply now
Please Note: This role may be filled at a different level dependent on the candidate and based out of our San Francisco, Toronto, or Atlanta offices. Relocation Assistance not available at this time.
PagerDuty offers:- Competitive salaries and company equity- Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family- Generous parental leave- Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to paid holidays and ample sick leave- Opportunities to get involved in PagerDuty's Employee Resource Groups (ERGs) and other diversity initiatives. ERGs are self-organized, employee-run communities focused on advancing a sense of belonging and inclusion for all - members, advocates, and allies.- Paid employee volunteer time - 20 hours per year- Bi-annual company wide hack weeks
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. PagerDuty is for people. Meaning, we extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.  Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.
PagerDuty uses the E-Verify employment verification program.
To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.
Job tags: CRM Looker Power BI Python Redshift SaaS Salesforce SQL Tableau
Job region(s): North America
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