R&D Finance Director, Strategic Operations

Remote

Full Time
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Twilio
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Posted 4 weeks ago

Because you belong at Twilio

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Director to be a leader in Twilio’s critical R&D Finance team. This high-visibility role gives you a platform to drive investment intensity and growth for the Company’s tech stack. As the Director of R&D, Strategic Operations you will work hand in hand with the VP R&D Finance and Chief Product Officer (CPO) to drive critical financial operating rhythms for Twilio’s R&D organization such as: quarterly business reviews, long range planning, annual planning, etc. You will partner with other leaders in the R&D, R&D Finance, Corporate Finance organizations to drive financial processes that span Twilio’s different product lines. As a confidant to the VP R&D Finance and CPO, you will also run point on significant initiatives that inform the strategic direction of the company. 

In this role, you will work principally with the VP R&D Finance and CPO to improve and run horizontal financial processes that enable decision-making for business optimization across our different product lines. In addition to instilling financial operating rigor for the R&D organization, you will lead high-impact financial initiatives such as BU P&L creation, investment frameworks and other cross-functional projects that require finance expertise. Finally, you will own the management of the consolidated R&D budget, working directly with the CPO on future staffing and investment strategies.

Your ability to build a deep business partnership with the CPO and product leaders, to clearly communicate the current state of the business and to influence product and engineering strategy while taking into account Twilio’s financial objectives will determine your success.

Who?

Twilio is looking for an experienced leader who has:

  • 8+ years of relevant analytical and management experience in Tech / SaaS Product Finance, FP&A or technology investing (VC/PE/fund).
  • Extensive experience working with SaaS / PaaS infrastructure; understanding of cloud-based architecture solutions
  • Fluent understanding of Product P&L dynamics, unit economics, and common SaaS / PaaS metrics along with budget management
  • Exceptional communication skills; ability to summarize complex data and experience with presenting to C-level and Senior Leadership in a manner that induces decision-making
  • Demonstrated ability to work cross-functionally and in a matrix environment
  • Strong influencing skills and ability to drive action
  • Exceptional analytical skills and clear thinking; the ability to synthesize financial insights into relevant actionable items by building scalable processes 
  • Experience navigating operational complexity across multiple product lines/engineering teams. Strong ability to achieve outcomes and reach deadlines even when there are numerous other “priorities”.

What?

Director of R&D Finance, Strategic Operations you will:

  • EMPOWER OTHERS: Work with other R&D Finance Leaders to standardize reporting processes across BUs and instill rigor in financial operating rhythms such as quarterly business reviews, long range planning, annual planning, and other critical op mechs
  • DRAW THE OWL: Be responsible driving investment frameworks used to evaluate product and technical infrastructure investment levels as well as return measurements (ROI)
  • BE AN OWNER: In partnership with the VP R&D Finance and CPO, you will own budget setting and management for the consolidated R&D organization, including standard financial reporting and analytics 
  • BE BOLD: Be the critical financial voice in cross-functional projects that impact the R&D organization; you will leverage your influencing skills to drive action and accountability
  • NO SHENANIGANS: Report and communicate variances from planned/forecasted results to the Leadership Team
  • WRITE IT DOWN: Work with the VP R&D Finance and CPO to build relevant repeatable reporting and produce strategic narratives that communicate the state of the business and key business strategies to the C-suite team
  • BE AN OWNER: Be required to have and share your independent opinions (which are backed by insightful analysis) around key strategic decisions

Why?

Twilio is a complex, high-growth, quickly evolving business. The R&D Finance Team is critical to provide visibility on individual product performance and to drive investment intensity and growth across the portfolio. The Director of R&D Finance, Strategic Operations is a critical role that will further enable the Senior Leadership and C-level to make educated strategy and investment decisions. We need a leader who is passionate about financial processes and eager to expose important trends that will help shape Twilio’s future direction.

Where?

We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

 

Job tags: APIs Cloud-based Cross-functional PaaS R R&D SaaS