Manager, Ad Operations


Full Time
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Bustle Digital Group
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Posted 1 week ago

Bustle Digital Group is seeking a remote West Coast Ad Operations Manager  to join our operations team. This individual will play a critical role in the ops team and have several functions relating to campaign setup, management and support. This Individual will also be instrumental in growing the operations teams, taking on a leadership and training roll. This is an ideal role for an organized, detail oriented, self-starter with and ad operations background. This role will be remote and expected to work west coast hours.


  • Manage the onboarding process for new hires and their success in managing campaigns
  • Manage large budget campaigns for high profile/renewal clients
  • Assist director in prioritizing campaign assignments on a daily basis to accomplish campaign delivery objectives and even workload amongst the team
  • Assist in motivating and coaching direct reports to meet and exceed expectations and track direct reports growth
  • Assist the director in developing and maintaining operational relationships with new and existing vendors used for display media execution
  • Become well versed and capable to assist in answering questions for in all internal and external technologies that is currently used by BDG Media 
  • This includes, but not limited to, our ad server, CMS, Quantcast, Celtra, STAQ, Operative One
  • Partner with account management, programmatic, finance, outsourced teams and audience development  to drive best-in-class processes and documentation for execution and billing
  • Use data to drive product decisions and analyze the success
  • Identify and present new opportunities for revenue generation in the display media space
  • Meet regularly with the teams AdOps works with for status updates, areas of opportunity, and attention
  • Implement and enforce processes that enable the team to scale and work efficiently
  • Provide excellent customer service to internal stakeholders and external partners
  • Understand the latest industry trends and use cases surrounding the use of data and be a champion of best practices in the industry
  • Be the main ops point of contact for Canadian sales firm
  • This includes, but not limited to approving Canadian orders in DFP, looking at avails and answering any ops related questions


  • 3+ years of Ad Operations experience
  • Publisher-facing ad ops experience a plus
  • Additional revenue operations, inventory management, or business analyst background preferred
  • Strongly Preferred:
  • GAM Admin experience
  • Competent in IAB specs, VAST/VPAID, and various rich media vendors
  • Experience training new team members and managing a minimum of one
  • Demonstrated ability to thrive in a fast-paced environment while managing multiple projects and tight deadlines
  • Self-starter
  • Ability to effectively communicate and interact with all levels in the organization, both written and verbally
  • Outstanding troubleshooting, analytical, and problem-solving abilities
  • Competent in IAB T&Cs
Bustle Digital Group (BDG) is one of today’s leading, global media companies with a portfolio of distinct digital and experiential brands that are shaping culture. Over 82 million readers turn to our brands — Bustle, Elite Daily, Inverse, Mic, NYLON, W, Romper, Input, and The Zoe Report — to hear from a set of diverse voices around the issues and interests engaging the next generation. BDG is headquartered in New York City.
Job tags: Account Management Billing Coaching Customer service Point of contact Product decisions Training
Job region(s): Worldwide/Anywhere
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