Scale Engineer

Remote - US

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Posted 1 week ago

At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our interaction platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.
As part of the Platform team, critical ingredients to success include understanding how application services run in the cloud infrastructure and providing a solid foundation for building and iterating on resilient, scalable services. If you have a healthy sense of curiosity, constant improvement mindset and thrive in an environment of startup-paced execution, ASAPP is the ideal place for you.

What you'll do

  • Join a team of engineers to help architect, build and evolve ASAPP’s core services to serve our current and future scale needs
  • Be an active mentor to junior engineers
  • Participate in team’s on-call rotation, triaging and addressing production issues
  • Raise the bar of ASAPP’s engineering culture

What you'll need

  • BS degree in Computer Science, or equivalent hands-on experience
  • 5+ years experience designing, architecting and building large scale distributed systems with high throughput
  • Advanced knowledge of programming languages, data store systems and message queues. We use Go, Typescript, Python, data stores - MySQL, Redis and message queues - Kafka, RabbitMQ. Experience with any similar technology or language is fine.
  • Self-learner, independent, and have outstanding problem-solving skills
  • Excellent written and verbal communication skills
  • Very comfortable with all aspects of backend engineering and methodologies like coding, testing, observability. 

What we'd like to see

  • MS degree in Computer Science
  • 2+ years of experience with cloud technologies like AWS, Kubernetes etc. 
  • Advanced knowledge of tradeoffs in scaling datastores like different sharding or replication strategies etc. 
  • Deep understanding of what it takes to build and operate highly available systems at scale.


  • Competitive compensation
  • Fitness and wellness perks
  • Learning and development opportunities
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at to obtain assistance. #LI-DB1
Job tags: AWS Backend Distributed systems Kafka Kubernetes Machine Learning Mentor MySQL Python Redis TypeScript
Job region(s): North America
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