Technical Writer (Governance)

United Kingdom - Remote

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IO Global

Cascading disruption.

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As a Technical Writer at IOG, you are responsible for creating, maintaining, and assessing the quality of technical documentation, working directly with product teams and SMEs to develop an understanding of specialized subject matter. As part of the marketing and communications team, you are also expected to contribute to general copywriting and content work, and to function as a technical intermediary, providing digestible summaries of complex topics to enable and support the broader communications team function.

Your mission

  • Work with developer teams and subject matter experts to capture core product/technical information and turn it into clear, digestible user information
  • Develop technical content guidelines and align all of our documentation to a single standard
  • Contribute to strategy to structure and maintain technical content across code repositories, internal and externally-facing websites
  • Update existing content, and write new content about our technology, our products, and our people
  • Proofread, review, and organize all technical documentation by liaising with the product managers and technical teams
  • Create content for product features for different formats: turn new software product features into user guidelines, blog posts, and web content
  • Produce high caliber documents that meet our standards and guidelines so that we maintain a common look and feel to all documentation produced
  • Communicate and collaborate with team members, including members of the communication team, through information gathering, content reviews, meetings, and status reports.

Requirements

Your expertise

  • Minimum of 1-3 years of experience as a Technical Writer, preferably with a technology company
  • Thorough knowledge of technical writing concepts and techniques
  • Solid experience working directly with developers and SMEs
  • Self-starter and able to navigate through the application software to get the work done
  • Attention to detail
  • Critical thinking skills
  • Ability to work independently and under pressure created by deadlines
  • A university degree majoring in technical writing/translation, major in computer studies, or equivalent experience is preferred
  • Solid experience publishing to GitHub and developer portals
  • Experience of helping identify tools for library, code, and API documentation.

Benefits

Location

IOG is a fully distributed organization and therefore this is a remote position. Due to team distribution we are ideally searching for someone in an European timezone.

All Colleagues

  • Flexible schedule
  • Remote work - ability to work anywhere
  • Laptop reimbursement
  • New starter package to buy hardware essentials (headphones, monitor, etc)
  • Learning & Development Opportunities
  • Competitive PTO and Sick Leave plan

US Employees

  • Medical, Dental, and Vision benefits coverage through Anthem with 100% premium cost covered by IO Global for the employee and dependents
  • Health Savings Account
  • Life Insurance

UK Employees

  • Monthly Health Stipend to use towards any wellness or medical coverage/service
  • Pension

Tags: APIs Blog posts GitHub University degree

Perks/benefits: Career development Flex hours Flex vacation Gear Health care Home office stipend Medical leave Wellness

Region: Europe
Country: United Kingdom
Job stats:  14  1  0
Category: Content Jobs

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