Title Production Team Lead - Independent Agency

Remote, Florida

Applications have closed

If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come work for Doma.

Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Join Doma and send an entirely new type of real estate model into the world.

About Us  

Doma offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction.

Our Values

  • Customer Obsessed – We always put our customers first.
  • Solution Driven – We solve problems that other people are afraid to.
  • People leaders – We grow all of our people into leaders.
  • One Team – We believe inclusion and teamwork produce the best results.
  • Direct with Respect – We communicate with honesty and respect to our colleagues, customers, and partners.

The Opportunity

Principal Duties and Responsibilities:

  • Work with Operations Manager to ensure production goals and service levels are met.
  • Train, coach, and mentor staff to meet current and future business requirements.
  • Assist in developing and documenting training and best practice procedures
  • Supervise, coordinate and assign Tasks to examiners
  • Consider business needs and implications of workflows to determine the proper distribution of tasks.
  • Continuously review orders in queue, customer requests, and other items to ensure acceptable delivery standards.
  • Handle Customer escalations to resolve outstanding issues
  • Examines deeds, grant deeds of trust, easements, codes, covenants and restrictions, deed assignments, re-conveyances, taxes, judgements, liens, assessor's parcel maps and other documents
  • Reviews data to verify ownership, correct annotation, and proper execution
  • Verifies that legal descriptions are written accurately
  • Identifies specific requirements for preliminary title report, including requirements for affidavits for questionable documents
  • Works with Underwriting or other higher-level staff for guidance on unusual and/or problematic situations such as back vesting uninsured deeds, prior liens, need for indemnity, etc.
  • Uses arithmetic to calculate split ownership percentages
  • Coordinates typing of completed reports with support staff
  • May perform all of the duties of a title searcher including opening files and inputting data, generating data from County records to identify tax payments and status, printing relevant documents and reports, sorting and assembling information, requesting additional documentation from title plants, and performing related support duties 
  • Perform other duties and responsibilities as assigned.

Above all, we are a dynamic team looking for energy and a results-driven mindset to provide unique value as we transform the Title and Insurance processes!

What you should bring to the table:

  • Completion of high school preferred
  • At least Five years of responsible experience in title searching in Florida required
  • At least one year of experience managing employees
  • At least one year of experience acting as a trainer.
  • Excellent Team building skills
  • Basic underwriting procedures
  • Basic real property law
  • Basic coverages of title policy insurance
  • Format and requirements for preliminary title reports
  • Terminology and documents related to title search, title chain and property ownership
  • Use of desktop computers including word processing and other common software
  • Customer service skills
  • Excellent written and verbal communication skills
  • Basic math for calculating percentages of split ownership
  • A natural drive to live by our Core Values

Marginal Job Functions/Duties: 

  • Working independently and meeting deadlines under pressure
  • Excellent problem-solving skills
  • Performing detailed work rapidly and accurately
  • Performing in-depth examination and verification of documents and maps related to property ownership
  • Preparing comprehensive and accurate reports
  • Ability to identify risk, prioritize actions, and mitigate issue impact.
  • Outstanding People Skills, with the ability to interact in a leadership role.
  • Excellent organizational and time management skills.
  • Ability to successfully manage within deadlines.
  • Other duties and responsibilities as assigned by supervisor.

What Doma brings to the Table:

  • Benefits for Full-time Employees include medical, dental, vision, commuter benefits, as well as many other cutting-edge employee options not typically found in market
  • Remote work friendly environment
  • Trusting and motivating management as a result of a unique company culture
  • Continuous training and growth opportunities
  • A company partnered with giants of the industry to support your success

We want the work you do here to be the best work of your life.  

We believe the most valuable investment we can make - and the greatest boost we can give to your career - is to build an outstanding team of colleagues who are passionate about our mission. 

We currently offer the following benefits and will continually evolve them with the goal of efficiently attracting, retaining, and leveraging the very highest quality talent. 

  • Our passionate, capable team will always be our #1 benefit 
    • We are proud of the team we have built so far, and we are excited about the team we have yet to add 
    • Learn something new every day 
    • Get more done than you would anywhere else 
  • Competitive salaries 
  • Top-of-the-line computer equipment 
  • Multiple Medical, Dental, and Vision Benefits options to allow you to customize to your and your Family’s needs 
  • Paid Time Off  
  • Health & Dependent Care Flexible Spending Accounts (FSA) 
  • Short Term & Long Term Disability 
  • Commuter Flexible Spending Account (i.e. Transit or Parking) 
  • Supplemental Life and AD&D Insurance 
  • Auto & Home Insurance Group Life Insurance 
  • Pet Insurance 

How we’ll value you and make your life a bit easier:

We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.

We currently offer the following benefits to all Full-Time employees:

  • Work/Life Balance - We encourage taking Paid Time Off (PTO)!
  • 5-week Sabbatical after 5 years of employment
  • 12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)
  • Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start on your first day of employment
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • 401K with company match program
  • Tuition Reimbursement
  • Short-Term & Long-Term Disability
  • Commuter Flexible Spending Account (i.e. Transit or Parking)
  • Supplemental Life and AD&D Insurance
  • Auto & Home Insurance Group Life Insurance
  • Critical Illness, Injury and Hospital Insurance 
  • Pet Insurance

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Tags: Analytics Customer service Mentor Real estate Trainer Training

Perks/benefits: 401(k) matching Flex hours Flexible spending account Flex vacation Health care Insurance Medical leave Paid sabbatical Parental leave Startup environment

Region: North America
Country: United States
Job stats:  2  1  0
Category: Product Jobs

Other jobs like this

Explore more Remote Work and WFH career opportunities

Find open roles in Engineering, Design, Data, Marketing, Sales, Operations, Support and more, filtered by job title or popular skill, toolset and products used.