Technical Support Manager

Tbilisi

Full Time Mid-level / Intermediate
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capital.com

Enjoy online trading like never before. With Capital.com’s app, you can discover investment opportunities on leading financial markets. Access the latest trading insights at the touch of a button, as well as in-depth educational features,...

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We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. 
We are looking for Technical Support Manager to join our team.

Requirements:

  • Minimum of 4 years of Technical Support experience, with at least 2 years in a supervisory position
  • English level B2 and higher
  • Experience reading, writing, and debugging code –Java (must have), SQL (PostgreSQL), Python (or any other script language)·        
  • Previous experience as a DevOps team member is a plus.

Responsibilities:

  • Drive company transformation to L2/L3 structure – create a plan and define people to hire
  • Investigate and resolve operational incidents - report and describe bugs; create operational tools to make this process better
  • Train Support staff on operational procedures and troubleshooting techniques.
What you get in return:
For starters, a competitive salary, medical insurance, and pension fund.
You get to work with a dynamic, fast-growing company that rewards talent, initiative and creativity and offers rapid career progression. Additional paid days-off and the opportunity to work with one of the smartest teams on the market.  
We allow our people to work flexibly if they wish to and don’t like to micromanage their working lives. Things like employee well-being and work-life balance are embedded in our company culture.  
Be part of the leading digital assets movement and elevate your career with us!  
We are looking for all sorts of talent and have a number of vacancies. (Developers, designers, creatives, strategists and crypto enthusiasts). Send us your resume and maybe there is a place for you in our team.  
Job listing or not, we always have a place for the right people!

Tags: DevOps Java PostgreSQL Python SQL

Perks/benefits: Competitive pay

Job stats:  4  0  0
Category: Support Jobs
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